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VeloCloud SD-WAN 7.0 - Gateway Monitoring Guide - Monitor Gateways using Telegraf Print

Monitor Gateways using Telegraf

Telegraf is a plugin-driven server agent that collects and sends metrics and events from systems. Users can configure Telegraf to collect the counters and statistics from an Input plugin and to send the data to an Output plugin.

To integrate Telegraf with Gateways to collect and export the counters to a third party plugin, see Configure Telegraf Integration.

Also, see the following topics:

Configure Telegraf Integration

Telegraf is a plugin-driven server agent for collecting and sending metrics and events from systems.

The Input plugin is /etc/telegraf/vcg_metrics.py, a file that contains the counters to be added. The Output plugin can be either Wavefront or Prometheus.

Telegraf collects the metrics from the declared Inputs and sends the details to the declared Outputs.

Note: Whenever the Telegraf configuration changes, you need to restart the Telegraf process with the command systemctl restart telegraf.
  1. Use the following commands to configure the Output plugin. You can customize the ports in the corresponding configuration files as required.
    For Wavefront 
    [[outputs.wavefront]]
host = "wavefront_proxy_IP"
port = 2878
metric_separator = "."
source_override = ["hostname", "agent_host", "node_host"]
convert_paths = truewavefront_proxy_IP" port = 2878 metric_separator = "." source_override = [" hostname", " agent_host", " node_host"] convert_paths = true
    The parameter wavefront_proxy_IP is the IP address of the Wavefront proxy server.
    For Prometheus 
    [[outputs.prometheus_client]]
listen=":9273"
metric_version=2
  2. Telegraf needs to run the /opt/vc/bin/dispcnt command in vcg_metrics.sh to collect the metrics from the Gateway, and the command requires sudo. Use the following command to add Telegraf to the sudo group. 
    sudo usermod -G sudo telegraf
  3. Add IP table rules to allow the external monitoring systems to get access to the Telegraf port. The source IP address should be specified for security reasons. Add the following rules to allow traffic from wavefront and Prometheus. If required, you can customize the ports in the corresponding configuration files.
    Note: As IP table rules are not persistent across reboots, it is recommended to save the IP table rules using the command iptables-save. This command saves the rules automatically. You can also store the rules manually in a user-specific file and reuse the rules later.
    For Wavefront 
    sudo iptables -I INPUT -p tcp -m tcp --source<wavefront_proxy_IP>--sport 2878 -m comment --comment "wavefront" -j ACCEPT<wavefront_proxy_IP>--sport 2878 -m comment --comment "wavefront" -j ACCEPT
    For Prometheus 
    sudo iptables -I INPUT -p tcp -m tcp --source<IP>--dport 9273 -m comment --comment "prometheus" -j ACCEPT<IP>--dport 9273 -m comment --comment "prometheus" -j ACCEPT
The integration of Telegraf sends the data from the Gateways to the output plugins, and you can view the details in the dashboards in a visual format.

The following image shows an example output displayed in the wavefront dashboard. The Graph illustrates Enterprise level information of flow count, NAT count, route count, and throughput details.

Figure 1. Example Output

For the list of the counters that are exported by the input plugin script /etc/telegraf/vcg_metrics.py, see Supported Counters.

Configure Telegraf as Syslog Receiver

You can configure Telegraf to receive a Syslog settings from Gateways.

To configure Telegraf as syslog receiver:

  1. In the Operator portal, select the Gateway Management tab and go to Gateways in the left navigation pane.
  2. The Gateways page displays the list of available Gateways. Select the link to a Gateway. The details of the selected Gateway display on the Configure Gateways page.
  3. On the Overview tab, scroll down to the Syslog Settings section and configure the Loopback IP address as the syslog receiver.
    Figure 2. Syslog Settings
  4. Configure the Input plugin in the /etc/telegraf/telegraf.conf file with the protocol and port details configured in Orchestrator, using the following commands: 
    [[inputs.syslog]]
server = "tcp://:6514"
framing = "non-transparent"

    After configuring the Input plugin, make sure to restart the Telegraf service using the command systemctl restart telegraf.

  5. Configure an Output plugin.

    The integration of Telegraf sends the syslog data from the Gateways to the output plugins, and you can view the details in the dashboards in a visual format.

Supported Counters

After integrating Telegraf with a Gateway, you can collect counters from the configured Input and export the data to the configured Output plugin.

The following table lists the supported counters exported from a Gateway.

Table 1. Supported Counters
Counter Name Description Availability Minimum Supported SD-WAN Version
active_NAT_entries Number of active NAT entries per peer. Global 4.3.0
auto_rate_limit_drop Packets dropped on the Gateway due to the auto rate-limit to restore the Gateway from over capacity condition. Global 5.2.0
capacity_metric_edge_count_value Number of Edges connected to the Gateway. Global 5.2.0
capacity_metric_edge_count_warning_threshold Recommended threshold value (2250) for setting warning alerts based on the Edge count. Global 5.2.0
capacity_metric_edge_count_critical_threshold Recommended threshold value (2375) for setting critical alerts based on the Edge count. Global 5.2.0
capacity_metric_tunnel_count_value Number of tunnels associated with the Gateway. Global 5.2.0
capacity_metric_tunnel_count_warning_threshold Recommended threshold value (3600) for setting warning alerts based on the tunnel count. Global 5.2.0
capacity_metric_tunnel_count_critical_threshold Recommended threshold value (3800) for setting critical alerts based on the tunnel count. Global 5.2.0
capacity_metric_pki_enabled_tunnel_count_value Number of tunnels (with certificate) associated with the Gateway. Global 5.2.0
capacity_metric_pki_enabled_tunnel_count_warning_threshold Recommended threshold value (3600) for setting warning alerts based on the count of tunnels with a certificate. Global 5.2.0
capacity_metric_pki_enabled_tunnel_count_critical_threshold Recommended threshold value (3800) for setting critical alerts based on the count of tunnels with a certificate. Global 5.2.0
capacity_metric_flow_count_value Number of flows in the Gateway. Global 5.2.0
capacity_metric_flow_count_warning_threshold Recommended threshold value (475410) for setting warning alerts based on the flow count. Global 5.2.0
capacity_metric_flow_count_critical_threshold Recommended threshold value (713115) for setting critical alerts based on the flow count. Global 5.2.0
capacity_metric_nat_count_value Number of NAT entries in the Gateway. Global 5.2.0
capacity_metric_nat_count_warning_threshold Recommended threshold value (475410) for setting warning alerts based on the NAT count. Global 5.2.0
capacity_metric_nat_count_critical_threshold Recommended threshold value (713115) for setting critical alerts based on the NAT count. Global 5.2.0
capacity_metric_pktq_wmark_value Number of packet queue watermark in the Gateway. Global 5.2.0
capacity_metric_pktq_wmark_warning_threshold Recommended threshold value (2000) for setting warning alerts based on the packet queue watermark count. Global 5.2.0
capacity_metric_pktq_wmark_critical_threshold Recommended threshold value (6000) for setting critical alerts based on the packet queue watermark count. Global 5.2.0
capacity_metric_pkt_drop_value Number of packet drops in the Gateway. Global 5.2.0
capacity_metric_pkt_drop_warning_threshold Recommended threshold value (500) for setting warning alerts based on the packet drops. Global 5.2.0
capacity_metric_pkt_drop_critical_threshold Recommended threshold value (2000) for setting critical alerts based on the packet drops. Global 5.2.0
capacity_metric_edge_count_congestion_threshold Recommended threshold value for setting congestion alerts based on the Edge count. Global 5.2.0
capacity_metric_tunnel_count_congestion_threshold Recommended threshold value for setting congestion alerts based on the Tunnel count. Global 5.2.0
capacity_metric_pki_enabled_tunnel_count_congestion_threshold Recommended threshold value for setting congestion alerts based on the count of tunnels with certificates. Global 5.2.0
capacity_metric_flow_count_congestion_threshold Recommended threshold value for setting congestion alerts based on the Flow count. Global 5.2.0
capacity_metric_nat_count_congestion_threshold Recommended threshold value for setting congestion alerts based on the NAT count. Global 5.2.0
capacity_metric_pktq_wmark_congestion_threshold Recommended threshold value for setting congestion alerts based on the packet queue watermark count. Global 5.2.0
capacity_metric_pkt_drop_congestion_threshold Recommended threshold value for setting congestion alerts based on the packet drop. Global 5.2.0
crypto_drop Number of packet drops observed due to crypto failures. Global 4.3.0
dce_info_check_new_cnt Number of times a Hub's DCE info was not found for an Enterprise, indicating no Hub endpoint information exists yet, and a fresh DCE info population is required. Per Enterprise 4.3.0
dce_info_check_zero_cnt Number of times a Hub's DCE info was found but contained zero endpoint entries, indicating the assigned Hub has stale or empty endpoint information and requires repopulation. Per Enterprise 4.3.0
dce_info_check_nz_cnt Number of times a Hub's DCE info was found with valid non-zero endpoint entries, indicating the assigned Hub has active endpoint information, and no repopulation is needed. Per Enterprise 4.3.0
dpdk_mbuf_pending Number of buffers that are already processed and waiting to be freed. Global 4.3.0
dpdk_mbuf_locked_fail Number of times the GET buffer operation fails while retrieving a buffer from the locked pool. Global 4.3.0
dpdk_mbuf_locked_free Number of free buffers present in the locked pool. Global 4.3.0
dpdk_mbuf_pool_free Number of free buffers. Global 4.3.0
dpdk_xstats_<interface name>_tx_pps_<histogram bin counter range> Histogram counters to monitor Gateway utilization based on egress packets per second.
For packets per second (pps) monitoring, the defined histogram bin counter ranges are:
  • Up to 1000 pps
  • 1001- 100000 pps
  • 100001- 250000 pps
  • 250001- 500000 pps
  • 500001- 1000000 pps
  • More than 1000000 pps
 Per DPDK Interface 6.0.0
dpdk_xstats_<interface name>_rx_pps_<histogram bin counter range> Histogram counters to monitor Gateway utilization based on ingress packets per second. Per DPDK Interface 6.0.0
dpdk_xstats_<interface name>_tx_mbps_<histogram bin counter range> Histogram counters to monitor Gateway utilization based on egress throughput usage. For Megabits per second (Mbps) throughput monitoring, the defined histogram bin counter ranges are:
  • Up to 10 Mbps
  • 11 Mbps – 1000 Mbps
  • 1001 – 2000 Mbps
  • 2001 – 3000 Mbps
  • 3001 – 4000 Mbps
  • 4001 – 5000 Mbps
  • 5001 – 6000 Mbps
  • 6001 – 7000 Mbps
  • 7001 – 8000 Mbps
  • 8001 – 9000 Mbps
  • More than 9000 Mbps
 Per DPDK Interface 6.0.0
dpdk_xstats_<interface name>_rx_mbps_<histogram bin counter range> Histogram counters to monitor Gateway utilization based on ingress throughput usage. Per DPDK Interface 6.0.0
flow_count Total number of active flows per Enterprise. Per Enterprise 4.3.0
flow_drop Packets dropped due to flow lookup failure and flow creation failure. Global 4.3.0
flow_over_capacity_drop Packets dropped due to the Gateway's flow table reaching its maximum capacity and being unable to allocate new flows. Global 4.3.0
frag_drop Packet dropped due to fragmentation related issues. Global 4.3.0
free_NAT_entries Number of free shared memory entries assigned for NAT. Global 4.3.0
invalid_pkt_drop Packets dropped due to invalid checksum, TTL, and invalid packet size. Global 4.3.0
interface_over_capacity_drop Packets dropped at the interface level due to over-capacity. Global 4.3.0
ipfrag_current_cnt Number of buffers allocated for storing fragmented packets. Global 4.3.0
link_drop Number of packet drops observed due to link specific issues. Global 4.3.0
link_sch_cosq_pkt_cnt Number of buffers used by Link Cos Scheduler. Global 4.3.0
link_sch_pkt_cnt Number of buffers used by Link Scheduler. Global 4.3.0
misc_drop Packets dropped due to other errors and exceptions. Global 4.3.0
misc_over_capacity_drop Packets dropped due to internal handoff queue limit drops and due to low packet buffers in the system. Global 4.3.0
mp_rt_pkts_stored Number of buffers used by VCMP retransmit store. Global 4.3.0
mp_reseq_qlen Number of buffers used for VCMP resequencing. Global 4.3.0
mp_jitter_pkt_bufs Number of buffers used for VCMP jitter management. Global 4.3.0
nat_cnt Number of active NAT entries per Enterprise. Per Enterprise 4.3.0
nat_drop Packets dropped due to NAT lookup failure and NAT creation failure. Global 4.3.0
nat_over_capacity_drop NAT over capacity drops due to port assignment failures. Global 4.3.0
net_sch_pkt_cnt Number of buffers used by Net Scheduler. Global 4.3.0
netif_<interface>_pktsize_0_63 Number of packets with size 0-63 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_64_127 Number of packets with size 64-127 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_128_255 Number of packets with size 128-255 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_256_511 Number of packets with size 256-511 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_512_1023 Number of packets with size 512-1023 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_1024_1499 Number of packets with size 1024-1499 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_<interface>_pktsize_1500 Number of packets with size above 1500 bytes transmitted/received in a Gateway. Per Interface 4.5.0
netif_queue<core>_len The current number of packets in the network interface that receive a queue for the specified dataplane core. Global 5.0.0
netif_queue<core>_wmark Maximum number of packets enqueued in the network interface that receive a queue for the specified dataplane core at any point in time. Global 6.2.0
netif_queue<core>_wmark_1s The maximum number of packets enqueued in the network interface that receive a queue for the specified dataplane core in the last second. Global 6.2.0
netif_queue<core>_wmark_1min The maximum number of packets enqueued in the network interface that receive a queue for the specified dataplane core in the last one minute. Global 6.2.0
netif_queue<core>_wmark_5min The maximum number of packets enqueued in the network interface that receive a queue for the specified dataplane core in the last 5 minutes. Global 6.2.0
nombuf Total number of RX mbuf allocation failures. Global 4.3.0
number_of_edges Number of Edges connected to the Gateway. Global 4.3.0
number_of_tunnels Number of tunnels associated with the Gateway. Global 4.3.0
number_of_tunnels_v4

number_of_tunnels_v6

 Number of IPv4/IPv6 tunnels associated with the Gateway IPv4, IPv6 4.5.0
number_of_routes Number of routes installed in the Gateway. Global 4.3.0
number_of_flows Total number of active flows in the Gateway. Global 4.3.0
num_nsd_paths_up/down Number of NSD tunnels in UP/DOWN state in the Gateway. Global 4.3.0
num_paths_INITIAL Number of tunnels in INITIAL state.

INITIAL state indicates that the Edge just initiated a tunnel request to the Gateway.

 Global 4.3.0

num_pathsv4_INITIAL

num_pathsv6_INITIAL

 IPv4, IPv6 4.5.0
num_paths_MEASURING_TX_BW

num_paths_MEASURING_RX_BW

 After initiating a tunnel request, tx and rx bandwidth will be measured for the tunnels from Edge to Gateway before moving to STABLE state. The number of tunnels for which tx and rx bandwidth is measured is tracked under the respective counters. Global 4.3.0
num_pathsv4_MEASURING_TX_BW

num_pathsv4_MEASURING_RX_BW

num_pathsv6_MEASURING_TX_BW

num_pathsv6_MEASURING_RX_BW

 IPv4, IPv6 4.5.0
num_paths_PATH_STABLE Number of tunnels in STABLE state.

STABLE state indicates that the tunnel is established between Edge and Gateway and is stable.

To find the percentage of stable tunnels, multiply the number of stable tunnels by 100 and then divide that value by the total number of tunnels.

 Global 4.3.0
num_pathsv4_STABLE

num_pathsv6_STABLE

 IPv4, IPv6 4.5.0
num_paths_UNSTABLE Number of tunnels in UNSTABLE state.

If the loss, latency, and jitter values exceed the defined threshold, the tunnel moves to the UNSTABLE state.

To find the percentage of unstable tunnels, multiply the number of unstable tunnels by 100 and then divide that value by the total number of tunnels.

 Global 4.3.0
num_pathsv4_UNSTABLE

num_pathsv6_UNSTABLE

 IPv4, IPv6 4.5.0
num_paths_QUIET If no packets are received in the path for a defined time interval, the path transitions to the QUIET state, and the number of such paths is tracked here. Global 4.3.0
num_pathsv4_QUIET

num_pathsv6_QUIET

 IPv4, IPv6 4.5.0
num_paths_active Number of Tunnels in the ACTIVE state. Global 4.3.0
num_pathsv4_active Number of Tunnels in the ACTIVE state. IPv4 4.5.0
num_pathsv6_active Number of Tunnels in the ACTIVE state. IPv6 4.5.0
num_pathsv4_BW_UNMEASURABLE

num_pathsv6_BW_UNMEASURABLE

 Number of VCMP tunnel paths where bandwidth measurement has been attempted but failed. Paths in this state will automatically retry bandwidth measurement after 30 minutes. IPv4, IPv6 4.5.0
num_pathsv4_WAITING_FOR_LINK_BW

num_pathsv6_WAITING_FOR_LINK_BW

 Number of VCMP tunnel paths that have completed initial set up but are waiting for another path on the same link to finish its bandwidth measurement first. The path remains in this state until the link's TX and RX bandwidth values are populated by another path's measurement, at which point it inherits those values and transitions toward a stable state. IPv4, IPv6 4.5.0
over_capacity_drop Packets dropped due to internal handoff queue limit drops and low packet buffers in the system. Global 4.3.0
over_capacity_status Indicates if a Gateway is running into over-capacity state due to internal handoff queue limit drops and low packet buffers in the system. Global 5.1.0
per_core_queue<core>_len The current number of packets in the per-core processing queue for the specified dataplane core. Global 5.0.0
per_core_queue<core>_wmark The maximum number of packets enqueued in the per-core processing queue for the specified dataplane core at any point in time. Global 6.2.0
per_core_queue<core>_wmark_1s The maximum number of packets enqueued in the per-core processing queue for the specified dataplane core in the last one second. Global 6.2.0
per_core_queue<core>_wmark_1min The maximum number of packets enqueued in the per-core processing queue for the specified dataplane core in the last one minute. Global 6.2.0
per_core_queue<core>_wmark_5min The maximum number of packets enqueued in the per-core processing queue for the specified dataplane core in the last 5 minutes. Global 6.2.0
red_factor Rate limit factor set on VCMP peers based on RED applied. Per Edge Tunnel 5.2.0
route_count Number of route entries installed in the Gateway per Enterprise. Per Enterprise 4.3.0
route_drop Packets dropped due to route lookup failure and route sanity failure. Routing control packets that are dropped due to exceptions are also accounted. Global 4.3.0
rx_bytes Number of bytes received by the Gateway. Per Enterprise 4.3.0
Per Non SD-WAN Destination 4.5.0
Per Edge Tunnel 5.0.1
Per Interface 5.0.1
rx_packets Number of packets received by the Gateway. Per Enterprise 4.3.0
Per Non SD-WAN Destination 4.5.0
Per Edge Tunnel 5.0.1
stale_NAT_entries Number of stale NAT entries in the system. This tracks only the stale entries due to ref count leak. Global 4.3.0
stale_tunnel_entries Number of stale tunnel entries in the Gateway. Global 4.3.0
stale_peer_objects Number of stale peer objects in the Gateway. Global 4.3.0
stale_flow_entries Number of stale flow entries in the Gateway. Global 4.3.0
sched_drop Packets dropped by the scheduler due to bandwidth limits. Global 4.3.0
tx_bytes Number of bytes transmitted from the Gateway. Per Enterprise 4.3.0
Per Edge Tunnel 5.0.1
Per Interface 5.0.1
Per Non SD-WAN Destination 4.5.0
tx_packets Number of packets transmitted from the Gateway. Per Enterprise, 4.3.0
Per Edge Tunnel 5.0.1
Per Non SD-WAN Destination 4.5.0
vcmp_drop VCMP control and data packet dropped due to VCMP sanity checks and exceptions. Global 4.3.0
vc_queue_<queue_name>_len Number of packets enqueued in each handoff queues listed in Capacity of Gateway Components. Global 4.3.0
vc_queue_<queue_name>_drops Number of drops in each handoff queues listed in Capacity of Gateway Components. Global 4.3.0
vc_queue_<queue_name>_wmark Maximum number of packets enqueued in the respective queue at any point in time. Global 4.5.1
vc_queue_<queue_name>_wmark_1s Maximum number of packets enqueued in the respective queue in the last one second. Global 6.2.0
vc_queue_<queue_name>_wmark_1min Maximum number of packets enqueued in the respective queue in the last one minute. Global 4.5.1
vc_queue_<queue_name>_wmark_5min Maximum number of packets enqueued in the respective queue in the last 5 minutes. Global 4.5.1
Note: The threshold values vary by Gateway. The values in the table are for a 4-CPU Gateway.
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