Obtaining Technical Assistance

All customers, partners, resellers, or distributors holding a valid Arista Service Contract can obtain technical support in any of the following ways:

  • Email: mailto:support@arista.com. This is the easiest way to create a new service request. Include a detailed description of the problem and the output of “show tech-support”.
  • Web: https://www.arista.com/en/support/customer-support. A support case may be created through the support portal on our website. You may also download the most current software and documentation, as well as view FAQs, Knowledge Base articles, Security Advisories, and Field Notices.
  • Phone: +1-866-476-0000 or +1-408-547-5502.