Arista Networks’ CloudVision™ Portal Software Release Policy and Life Cycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the life cycle. Arista Networks will support each major software release train of CloudVision Portal for up to 24 months from the date of general availability for a particular train. The following diagram depicts the release phases as well as the Arista TAC support mapping across this timeline.
Active Development Phase
- Major release with new features and functionality
- Active maintenance releases for bug fixes as needed
- TAC support available
Support Only Phase
- Ongoing TAC support
- Software upgrade required for bug fixes
The following table depicts the CloudVision Portal release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train.
For assistance with software upgrades, please refer to the CloudVision configuration guide or contact Arista Networks Support by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
As technology evolves, there comes a time when it is better for our customers to transition to newer platforms. Arista's End-of-Sale and End-of-Life policy is designed to help customers identify such life-cycle transitions and plan their infrastructure deployments with a multi year outlook.
All End-of-Sale and End-of-Life announcements will be made on Arista's website. As of September 2018 Arista is extending some of the timelines for related milestones in the life cycle of our products as follows:
- An End-of-Sale announcement will be posted on our website 6 months prior to the last day to order the product
- All customers who have a valid service contract will receive 24x7 support from Arista TAC for up to 5 years from the end-of-sale date of the product. This last day to get support will be referred to as the end-of-life date for the product.
- Software bug fixes will be available for up to 3 years from the end-of-sale date. Fixes for critical security vulnerabilities will be available through the end of life. Customers may be required to upgrade to a newer software release to get the bug fixes.
- Hardware repair or replacement will be available for up to 5 years from the end-of-sale date.
- Customers can renew service contracts up to 1 year prior to the end-of-life date.
End-of-Sale & End-of-Life Milestones at a Glance
| Milestone | 6 Months Prior | End of Sale | 1 Year | 2 Year | 3 Year | 4 Year | 5 Year |
|---|---|---|---|---|---|---|---|
| End-of-Sale announcement | X | ||||||
| Last day to Order the product (End-of-Sale) | X | ||||||
| Add or attach new service contracts | X | ||||||
| Last day to receive software bug fixes | X | ||||||
| Renew existing service contracts | X | ||||||
| Last day to receive 24x7 TAC support (with valid service contract) | X | ||||||
| Last day for hardware support (hardware replacement or repair, with valid service contract) | X | ||||||
| End of Life of the product | X |
Figure 1: CloudEOS Router Software Licensing summary
Arista CloudEOS Router Licensing Model
Figure 2: CloudEOS Router product options
CloudEOS Router VM
CloudEOS Router VM is offered in each cloud provider marketplace under either a pre-purchased Bring-Your-Own-License (BYOL) subscription model or via Pay-As-You-Go (PAYG) hourly or annual consumption-based billing. It is also available for download for on-premise use via Arista’s Software Downloads page as BYOL only. For more details, please refer to CloudEOS Router VM datasheet.
Pay-As-You-Go (PAYG) Consumption Model
Under PAYG model, customers will be charged software subscription fees based on hourly or annual usage rates that have been set for the product. PAYG billing will be done via the cloud provider billing cycle. A benefit of the PAYG model is that the customers can start using CloudEOS Router immediately and pay only for the amount that they consume. Note that PAYG consumption does not require the customers to obtain a quote, generate a purchase order or to manage licenses, making it the preferred and de facto consumption model for most public cloud resources.
Bring-Your-Own-License (BYOL) Purchase Model
Under the BYOL model, customers will need to purchase monthly subscription SKUs from Arista in order to activate and use the CloudEOS Router. The BYOL customer will pay Arista directly for the subscription in advance and will be provided with license activation keys and proof of entitlement for the term of their subscription.
CloudEOS Router Container
CloudEOS Router Container is offered in on-premises Kubernetes deployment under Bring-Your-Own-License (BYOL) monthly subscription model. For more details, please refer to CloudEOS Router Container datasheet.
Figure 1: CloudVision Software Licensing summary
Arista CloudVision is licensed on a term-based software subscription model.. There are two functional tiers of CloudVision licenses available - CloudVision and CloudVision Lite. The full CloudVision feature set includes full analytics, telemetry, and provisioning. CloudVision Lite is an entry-level subset of the capabilities, providing a functional graphical user interface (GUI) for base visibility and network management. The feature sets for these licenses are defined below in Figure 2.
Figure 2: Mapping of Software features to CloudVision License
EOS offers extensive automation, security, telemetry, and integration capabilities for customers looking for modern network operations. Customers can automate their network, deploy segmentation, develop custom extensions and integrate existing analytics and/or security systems with the feature sets available in the Z and ‘V2’ licenses. The feature sets for these licenses are defined below in Figure 3.
Figure 3: Mapping of EOS Software features for the perpetual Z and V2 licenses
Arista EOS offers a broad range of advanced features through the feature sets shown in diagram below.
Figure 1: Software license to feature mapping
EOS licenses are offered as perpetual licenses applied on a per-system basis. Customers can choose the appropriate license, as shown in figure 1, based on the features required for the profile for which the system is to be deployed. The Platform to License SKU mapping is available here.
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Subcategories
Field Notices
Field Notices
This page aggregates the Arista hardware and software product field notices. For further information on Arista’s hardware and software support policies, please see product documentation.
Security Advisories
Security Advisories
Arista Networks is committed to maintaining the highest standards of security across our product portfolio. Leveraging extensive testing and monitoring of vulnerabilities to isolate and neutralize threats early, Arista's Product Security Incident Response Team (PSIRT) provides global coverage for public reporting of possible security vulnerabilities across the product portfolio.
The PSIRT team monitors industry-wide vulnerability reporting as well as providing a single point of contact for customers and interested third parties to investigate and identify potential threats. The PSIRT team also works to communicate these issues back to the user community in a timely manner.
Arista's approach to vulnerability management and links to best practice guidelines can be found here.
For technical assistance with workarounds and hotfix installations recommended in security advisories, please contact the Arista Support team at This email address is being protected from spambots. You need JavaScript enabled to view it..
Report security vulnerabilities found in Arista products to the PSIRT team via This email address is being protected from spambots. You need JavaScript enabled to view it.. It is recommended to use Arista's PGP key for secure and private communication directly with the PSIRT team.
Arista PSIRT is happy to work with researchers on discovered vulnerabilities in Arista products, the assignment of CVEs, and timelines for responsible disclosure. If a researcher discovers a new vulnerability they will be acknowledged in the advisory related to the vulnerability. Arista PSIRT is interested in receiving reports on issues affecting features in both Arista code as well as Open Source Software used in Arista products. Security issues found in Open Source Software which do not affect Arista products are out of the scope of Arista and should be referred to the appropriate CNA found here.
PSIRT Advisories
The following advisories and referenced materials are provided on an "as is" basis for use at your own risk. Arista Networks reserves the right to change or update the advisories without notice at any time.
End of Sale
End of Sale
This page aggregates hardware end of sale notices. Arista offers a five year end of sales lifecycle for most products. Selected products and legacy systems have a three year lifecycle. For further information on Arista’s hardware support policies see the Three Year End of Life Policy or Five Year End of Life Policy. Detailed product policy information may be found here.
The Product Lifecycle Tool can be used to find detailed information about Arista products.
End of Software Support
End of Software Support
This page aggregates end of software support notices. Detailed information on the lifecycle of each software component may be found here.
The Product Lifecycle Tool can be used to find detailed information about Arista products.