Customer Support - Support Policies
Policies
- .Arista Anti-Counterfeit Policy
- .CloudVision Wi-Fi™ Release Life Cycle Policy
- .EOS Life Cycle Policy
- .CloudVision Life Cycle Policy
- .MOS & Arista 7130 Applications Life Cycle Policy
- .Wi-Fi Hardware End of Life Policy
- .DMF / CCF Life Cycle Policy
- .Three Year Hardware Life Cycle Policy
- .Five Year Hardware Life Cycle Policy
- .GPL Policy
- .Arista Vulnerability Management Process
- .Support Entitlement for Modular Products
Agreements & Documentation
- .Arista Validated Design A-Care TAC Support Overview
- .Arista TAC Case Priority Levels
- .Master Services Agreement
- .End User License Agreement
- .Warranty Agreement
- .IP Cores End User License Agreement
- .General Evaluation Terms
- .Trusted Third Party / Subprocessor List
- .Cloud Services Subscription Agreement
- .Customer Data Privacy Addendum
- .Additional Terms and Conditions - Channel Sales
- .Statement of Work - Professional Services - Time Based (T&M)
- .Statement of Work - Professional Services - DANZ Monitoring Fabric (DMF)
- .Statement of Work - Professional Services - Universal Cloud Network (UCN) Deployment
- .State of Work - Professional Services - Cognitive Campus Wired (CLAN) Deployment
- .Consultant/MSP Authorization Process
- .End Customer Authorization Form for Consultants and Managed Service Providers