The license service shows SASE customer and partner information from their orders.
The focus is on software subscription licenses purchased and the start and end dates. It also displays the SD-WAN branches activated by the customer and partner. The service provides alerts and reports before subscriptions expire so that the customer or partner can renew on time. The service also alerts and reports the customer or partner when the number of branches deployed exceeds the available subscription. Both Arista and partners have access to the same information to drive renewal and expansion conversations using this service as the basis for those conversations.
Partners can view their Orchestrator, manage license users, monitor alerts, and generate different license reports.
Manage Licenses with License Service Portal
You can view and manage licenses using the VeloCloud SASE Licensing portal.
Licensing Portal Roles
There are two types of SASE partner licensing roles, Licensing admin or Licensing read-only. See the table for a list of roles that can be assigned in the Licensing portal.
Table 1. Role Privileges
Role
Privilege
Licensing admin
View a list of their VCOs
View and add Licensing admins and read-only users
View subscriptions
See their Edges
Assign subscriptions to Edges
Licensing read-only
View alerts
Run reports
Log into the license service portal with your credentials. Settings displays details of Orchestrators and Licensing users assigned to you. In Settings, users can assign Orchestrators as well as create or edit Licensing users.
Figure 1. Settings
Orchestrators
Orchestrators shows a read-only display of the Orchestrators assigned to you. See the table for more information about this area.
Table 2. Assigned Item Descriptions
Item
Description
Host
Displays the name of the Orchestrator.
Type
Displays either Shared (among many partners) or Dedicated (to a single partner).
Tenant ID
The tenant ID of the partner or customer on the Orchestrator.
Orchestrators per page
From the Orchestrators per page menu, choose the number of records to display (10-5000).
Assigning Orchestrators
Only Licensing Admins can assign Orchestrators. Follow the steps to assign Orchestrators.
In the Orchestrators section, select Assign to assign more Orchestrators. The Assign Orchestratordialog displays.
In the Assign Orchestrator dialog, select the Orchestrator from the VCO menu.
Enter the Partner ID.
Select Assign.
Figure 2. Assigning an Orchestrator
The assigned Orchestrator displays in the Settings screen.
Licensing Users
The Licensing Users area displays details and the status of licensing users. See the table below for more information.
Table 3. Item Status of Licensing Users
Item
Description
Name
Displays the name of the licensing user.
Email
Displays the email address of the licensing user.
Role
Admin
Read Only
Status
Activated (license is activated).
Deleted (license is deactivated).
Only Licensing Admins can create new licensing users. Follow the steps below to assign a new licensing user.
In the Licensing Users area in the Settings screen, select Add to add new licensing users. The New Licensing User screen displays.
Enter the details for the New Licensing User dialog. See the table below for more information.
Figure 3. Adding a New Licensing User
Table 4. New Licensing User Field Descriptions
Field
Description
Username
The username is the email address for the licensing user.
Password
Text field for the chosen password for the licensing user.
Note: The Orchestrator does not support the special character "<" in the Password field.
Password Confirmation
Text field for confirming the chosen password for the licensing user.
First Name
Text field for the name for the licensing user.
Last Name
Text field to enter the last name for the licensing user.
Mobile Phone
Text field to enter the mobile phone for the licensing user.
Role
Choose a role for the user as follows:
Read Only- The user can only view the licensing details.
Admin- The user gets administrative rights to add or modify the licensing details.
Edit Licensing User
Only Licensing Admins can update the status of licensing users as Activated or Deleted) in the Update Licensing User dialog. To access this dialog, select Edit in the Licensing Users area. Select Save after completion.
Note: Deleted licenses can be reactivated in the Update Licensing User dialog.
Figure 4. Editing a Licensing User
Licensing
From the Licensing screen, Partners and Enterprise customers can view and manage licenses and utilization information.
The Licensing screen displays four tabs: Utilization, SD-WAN Entitlements, SASE Entitlements, and Add-Ons.
Utilization
The Utilization tab displays subscriptions usage information of different SKU types such as SD-WAN, Dedicated Hosted Orchestrator, Dedicated Hosted Gateway, Enhanced Firewall Services (EFS), and so on. Each SKU tile has data and a gauge to show a visual representation of subscriptions usage. Usage information includes the following data:
Active Entitlements - Displays the amount of licenses that account have purchased through orders.
Active Sites - Displays the number of active Edges that are under the account.
Over Utilization Sites - Displays the number of over utilized sites. If an account has more Edges than licenses, that means it is over using.
Select Download Report to download an Excel file with the License utilization information.
Figure 5. Utilization
Note: If the Partners and Enterprises do not have active licenses available, the Orchestrator displays an action message to contact their respective account executives to address deployment of SD-WAN sites potentially exceeding number of current subscriptions.
SD-WAN Entitlements
The SD-WAN Entitlements tab provides detailed information about the SD-WAN subscriptions purchased by the Enterprise customer. In this page, you can find details about expired entitlements, entitlements due for renewal, active entitlements, total entitlements and so on.
Expired Entitlements - Displays the count of all your SD-WAN subscriptions that are currently expired and assigned to an Edge. Ensure to resolve the compliance issue by renewing the expired subscription or assigning an available subscription to replace the expired subscription. Selecting View will display the detailed information about the entitlements in the Subscriptions table below.
Entitlements Due For Renewal - Displays the count of all your SD-WAN subscriptions that are due expiring within the next 90 days. You must take action on these within the next 90 days. Renew the subscriptions or assign an available subscription to the expiring subscription’s Edge.
Active Entitlements - Displays the count of all your SD-WAN subscriptions that are currently unexpired. These subscriptions also include subscriptions that are due for a renewal within the next 90 days.
Total Entitlements - Displays the total count of all your purchased subscriptions. This includes all of the active subscriptions, expired subscriptions, and subscriptions that are due for renewals.
You can use the Search field to find the entitlements by SKU, Serial number, Customer name, and Contract number.
Figure 6. Search for Entitlements
In the Entitlements table, you can find the following details:
Table 5. Entitlement Field Descriptions
Column Names and Fields
Descriptions
Product
Displays the name of the product. Default is SD-WAN.
Serial Number
Displays the software subscription unique identifier.
Edition
Displays either Enterprise, Premium, or Standard
Bandwidth
Displays the license throughput or bandwidth.
Quantity
Displays the count of SD-WAN subscriptions.
Status
Displays the license status
End Customer
Displays the name of the End Customer who will utilize the license.
End Customer ERP Name
Displays the ERP name of the End Customer who will utilize the license.
End Customer ERP Number
Displays the ERP number of the End Customer who will utilize the license.
Partner
Displays the name of the Partner associated with the license.
Partner ERP Name
Displays the ERP name of the Partner associated with the license.
Partner ERP Number
Displays the ERP number of the Partner associated with the license.
Start Date
Displays the date the license begins.
Expiration Date
Displays the date the license expires.
Expiration
Displays the length of time remaining on the license.
SKU
Displays the SKU that is assigned to the license.
Contract Number
Displays the contract number, which is linked to the license.
Contract Line Number
Displays the contract line number, which is linked to the license.
Description
Displays a description of the SD-WAN subscription.
Download CSV button
Select to download an Excel file of details from the Subscriptions table.
Show or Hide Columns
Select and select the column fields to be displayed in the Subscriptions table.
Subscriptions per page
From the Subscriptions per page drop-down menu, choose the number of records to display (10-5000).
In the Entitlements page, you can perform the following actions:
Download CSV - Select to download an Excel file of details from the Subscriptions table.
Show or Hide Columns - Select and select the column fields to display in the Entitlements table.
Subscriptions per page - Choose the number of records to display (10-5000) in the Entitlements table.
SASE Entitlements
The SASE Entitlements tab provides detailed information about the SASE subscriptions purchased by the Enterprise customer. In this page, you can find details about expired entitlements, entitlements due for renewal, active entitlements, total entitlements and so on.
Note: Edge assignment is not supported.
Figure 7. SASE Entitlements
For descriptions of entitlement parameters, refer to the Entitlements Information table.
Add-Ons
The Add-Ons tab provides detailed information about subscription Add-On purchases. Examples include dedicated hosted Orchestrator, dedicated hosted Gateway, Enhanced Firewall Services (EFS), and more.
Note: Add-Ons cannot be linked to an Edge.
Figure 8. Add-Ons
For descriptions of entitlement parameters, refer to the Entitlements Information table.
Manage Edges
From the Edges screen, users can assign Edges and view detailed Edge information.
Edge Information
The Edgesscreen displays a list of all the activated Edges that are assigned to a license. Review the table for more information.
Figure 9. Managing Edges
Table 6. Edges Column Descriptions
Column Name
Description
Type
Displays the type of Edge. (Production in most cases).
Name
Displays the name of the activated Edge. Select the link to
Description
Displays a description of the Edge.
Country
Displays the country where the Edge deployed.
State
Displays the state where the Edge deployed.
City
Displays the city where the Edge deployed.
Serial Number
Displays the serial number of the Edge.
HA Serial Number
Displays the HA serial number of the Edge.
Model Number
Displays the model number of the Edge.
License
Displays the type of license assigned to the Edge.
VCO
Displays the Orchestrator connected to the Edge.
Activation Date
Displays the date of activation for the Edge.
VCO Enterprise Name
Displays the Enterprise name of the Orchestrator.
Customer UUID
Internal ID of the customer/partner.
License Assignment Status
Displays if the subscription links to an Edge.
License ID
Displays the license ID from the SD-WAN subscription.
License Assignment Date
Displays the date the license assigned.
SKU
Displays the SKU of Edge.
License Expiration Date
Displays the subscription expiration date.
Order Number
Displays the VeloCloud order number of the Edge.
Last Sync
Displays the last date the licensing server synced information about the Edge from the orchestrator.
Logical ID
The internal ID of the Edge.
Ship Date
Displays the date the Edge was shipped.
RMA Date
Displays the date VeloCloud received the Edge.
Columns Icon
Select to display available columns in the Activated Edges table.
Edges Per Page
From the Edges per page drop-down menu, choose the number of records to display (10-5000).
Download CSV
Select to download an Excel file of details from the Subscriptions table.
Assign Edges
In the Edges screen, users can assign a subscription to an Unassigned Edge.
In the Assign Edges section, users can assign subscriptions to Edges by selecting Assign Edges on the Edges screen.
To Assign a Subscription to an Edge:
Select Assign Edges.
In the Subscription Assignment screen, select an Unassigned Edge, and then select the corresponding Subscription to assign or establish a pair with the selected Edge to the Subscription.
Select Create Edge + Subscription.
Select Save All Pairs to save the Edge + Subscription pair. The Edge & Subscription Pairs section of the Edges screen displays the newly created Edge + Subscription pair.
Select Save All Pairs to save changes, and select Save & Exit to save and exit the screen.
