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Log in to Orchestrator using SSO for Partner User

You can log into the Orchestrator with your local credentials or SSO if you set up the feature at the Partner level. This section describes how to log into Orchestrator using Single Sign-On (SSO) as a Partner user.
  • Ensure you configured the SSO authentication in Orchestrator.
  • Ensure you set up roles, users, and the OIDC application for the SSO in your preferred IDPs.

    For additional information, see Authentication.

  1. In a web browser, launch the Orchestrator application. The VeloCloud SD-WAN Operations Console screen appears.
    Figure 1. VeloCloud SD-WAN Operations Console
  2. Select Sign In With Your Identity Provider.
    Figure 2. Sign in With Identity Provider
  3. For Organization Domain, enter the domain name used for the SSO configuration and select Sign In. The IDP configured for the SSO authenticates the user.
    Note: Once the users log into the Orchestrator using SSO, they cannot log in again as native users.
    • Manage and monitor Partner customers.
    • Manage Partners and Partner settings.
    • Configure User Account details.
    • Manage Gateway pools and Gateways.

    Additionally, in the Orchestrator home page, you can access the following features from Global Navigation:

    • Select Userto access My Account. My Account allows users to configure basic user information, SSH keys, and API tokens. You can also view the current user's role, associated privileges, and additional information such as version number, build number, legal and terms information, and cookie usage. For additional information, see Configure User Account details.
      Figure 3. Monitor Customers
    • The In-product Contextual Help Panel with context-sensitive user assistance is supported in the SD-WAN service of the Enterprise Orchestrator UI and as well as for the Operator and Partner levels. In the Global Navigation bar, select the Question Mark to access the Support panel.

      The Support panel allows users at all levels to access helpful and important information such as Question-Based Lists (QBLs), Knowledge base links, Ask the Community link, how to file a support ticket, and other related documentation from within Orchestrator. This makes it easier for the user to learn the product navigating to another site for guidance or contact the Support Team.

      Note: By default, the Support Panel does not display for all Customers. Activate this feature for a Customer by navigating to Global Settings > Customer Configuration > Additional Configuration > Global > Feature Access . For additional information, see Configure Partner Customers.
      Figure 4. Support Panel