Trusted Third Party / Subprocessor List

Subprocessor List

The following is a list of subprocessors who may process information regarding non-Arista individuals, depending on their relationship to the company. In many cases, many of these may not apply to you/your employees/your end customers.

Third Party Subprocessor	Purpose of Processing	Categories of Individuals	Categories of Personal Data
Arista Cloud Services Operations
Amazon AWS	Cloud Services Platform	Customer Employees / Customer End Users	Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History All dependent on Customer Settings
Google Cloud Platform	Cloud Services Platform	Cloud Services Platform / Customer Authentication	Names / Business Contact Information Device Information Location / Tracking Data All dependent on Customer Settings
IONOS	Cloud Platform Services	Europe-based Untangle Customer End Users	Names / Business Contact Information Device Information Location Data Usage Stats and History All dependent on Customer Settings
Microsoft	Customer Authentication	Customer Employees	Names / Login Information
Twilio SendGrid	Email Messaging	Customer Employees	Names/ Business Contact Information
General Business Operations
8x8	Phone / Voicemail Provider	Callers	Names / Business Contact Information Information submitted on voicemail
ACCELQ	Internal Business Process Management	Customer Employees / Prospective Customer Employees	Names / Business Contact Information
Atlassian	Engineering Productivity	Customer Employees	Names / Business Contact Information
Box.com	Document Storage	Customer Employees	Generally Names / Business Contact Information Other supplied data
Coveo	Case Management / Customer Support	Customers / Potential Customers	Contact name & email associated with support cases and forums Tangential information in case records
DocuSign	E-sign Provider	Customer Employees / Partner Employees	Names / Business Contact Information
Druva	Data Backup	All	All
Egnyte	Document Storage	Customer Employees Partner Employees	Names / Business Contact Information
FreshService	Service / Support Ticketing	Customer Employees / Contractors	Names / Business Contact Information
GreatHorn	Email / Spam processing	Customer Employees Potential Customers / Leads Prospective Employees	Names / Business Contact Information
Gsuite / Google	Email / Calendar	Customer Employees Potential Customers / Leads Prospective Employees	Names / Business Contact Information
Hubspot	Sales / Marketing Platform	Website Users / Customers / Potential Customers	Names / Business Contact Information Website Usage Information / Device Information and Addresses (IP Address or similar)
Iron Mountain	Archived Storage	Any from the other entries in this list	Any from the other entries in this list
LinkedIn	Sales / Marketing	Customer Employees / Potential Customer Employees	Names / Business Contact Information
Logikcull	Legal Services Processing	Any Referenced in this table	Any Referenced in this table
Netsuite / Oracle	Sales / Order Management	Customer Employees / Contractors	Names / Business Contact Information
OneLogin	Portal / Service Access	Customer Employees with portal access	Names / Business Contact Information Device IP Information
Printfection	Sales / Marketing	Customer Employees / Potential Customer Employees	Names and Contact Information
Salesforce	Sales lead / Customer Management / Service and Support ticketing	Customer Employees / Prospective Customer Employees	Names / Business Contact Information
Slack	Internal and Support Communication	Customer Employees	Names / Business Contact Information
SurveySparrow	Service / Support Feedback	Customer Employees	Names / Contact Information Login Information Location Information Device Information Survey Data / Feedback that may relate to the respondent or to Arista Employees
Zoom	Phone / Voicemail Provider	Callers	Names / Business Contact Information Information submitted on voicemail
Additional Subprocessors specific to Untangle Operations
Bitdefender	Product Operation	Customers / End Users	Device Information
Fullstory	Customer Support	Customers / End Users	Names / Contact Information Product Usage History
Mailshell	Product Operation	Customers / End Users	Device Information Web Usage Information
Postmark	Customer Support	Customers / End Users	Names / Contact Information
Webroot	Product Operation	Customers / End Users	Device Information Web Usage Information
Zuora	Online Product Sales	Customers	Names / Contact Information Purchasing Information
Website Usage
Coveo	Website Search	Website Users / Customers / Potential Customers	Contact names associated with community forum and blog posts
Google Analytics	Website Optimization	Website Users / Customers / Potential Customers	Website Usage Information / Device Information and Addresses (IP Address or similar)
Q4	Website Optimization	Website Users / Stockholders / Potential Stockholders	Website Usage Information / Device Information and Addresses (IP Address or similar)
Recruiting
Google Cloud Platform	Recruiting Platform	Prospective Employees	Names / Contact Information Work History Possible Sensitive data including immigration and work / visa status
HireRight	Background Check Provider	Prospective Employees	Names / Business Contact Information Financial Information Criminal Background Information Citizenship / Work Status
Linkedin	Resume Collection	Prospective Employees	Names / Business Contact Information Work History
SmartRecruiters	Recruiting	Prospective Employees	Names / Business Contact Information Work History Citizenship / Work Status
ZenDesk	HR Ticketing System	Prospective Employees Third Party Data Subjects	Names / Contact Information

This list was last updated on August 16, 2024.