Trusted Third Party / Subprocessor List

Subprocessor List

The following is a list of subprocessors who may process information regarding non-Arista individuals, depending on their relationship to the company. In many cases, many of these may not apply to you/your employees/your end customers.

Third Party Subprocessor	Purpose of Processing	Categories of Individuals	Categories of Personal Data
Arista Cloud Services Operations
Amazon AWS	Cloud Services Platform	Customer Employees / Customer End Users	Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History All dependent on Customer Settings
Google Cloud Platform	Cloud Services Platform	Cloud Services Platform / Customer Authentication	Names / Business Contact Information Device Information Location / Tracking Data All dependent on Customer Settings
Microsoft	Customer Authentication	Customer Employees	Names / Login Information
Twilio SendGrid	Email Messaging	Customer Employees	Names/ Business Contact Information
General Business Operations
8x8	Phone / Voicemail Provider	Callers	Names / Business Contact Information Information submitted on voicemail
ACCELQ	Internal Business Process Management	Customer Employees / Prospective Customer Employees	Names / Business Contact Information
Atlassian	Engineering Productivity	Customer Employees	Names / Business Contact Information
Amazon AWS	Support Services	Customer Employees / Customer End Users	Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History Dependent on Customer Support Ticketing
Box.com	Document Storage	Customer Employees	Generally Names / Business Contact Information Other supplied data
Coveo	Case Management / Customer Support	Customers / Potential Customers	Contact name & email associated with support cases and forums Tangential information in case records
DocuSign	E-sign Provider	Customer Employees / Partner Employees	Names / Business Contact Information
Druva	Data Backup	All	All
Egnyte	Document Storage	Customer Employees Partner Employees	Names / Business Contact Information
FreshService	Service / Support Ticketing	Customer Employees / Contractors	Names / Business Contact Information
Google Cloud Platform	Support Services	Customer Employees / Customer End Users	Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History Dependent on Customer Support Ticketing
GreatHorn	Email / Spam processing	Customer Employees Potential Customers / Leads Prospective Employees	Names / Business Contact Information
Gsuite / Google	Email / Calendar	Customer Employees Potential Customers / Leads Prospective Employees	Names / Business Contact Information
Hubspot	Sales / Marketing Platform	Website Users / Customers / Potential Customers	Names / Business Contact Information Website Usage Information / Device Information and Addresses (IP Address or similar)
Iron Mountain	Archived Storage	Any from the other entries in this list	Any from the other entries in this list
Kantata and RTM Consulting	Temp. for implementation, Professional Services Management	Customer Employees	Business Contact Information
LinkedIn	Sales / Marketing	Customer Employees / Potential Customer Employees	Names / Business Contact Information
Logikcull	Legal Services Processing	Any Referenced in this table	Any Referenced in this table
Netsuite / Oracle	Sales / Order Management	Customer Employees / Contractors	Names / Business Contact Information
OneLogin	Portal / Service Access	Customer Employees with portal access	Names / Business Contact Information Device IP Information
Printfection	Sales / Marketing	Customer Employees / Potential Customer Employees	Names and Contact Information
Salesforce	Sales lead / Customer Management / Service and Support ticketing	Customer Employees / Prospective Customer Employees	Names / Business Contact Information
Slack	Internal and Support Communication	Customer Employees	Names / Business Contact Information
SurveySparrow	Service / Support Feedback	Customer Employees	Names / Contact Information Login Information Location Information Device Information Survey Data / Feedback that may relate to the respondent or to Arista Employees
Zoom	Phone / Voicemail Provider	Callers	Names / Business Contact Information Information submitted on voicemail
Additional Subprocessors specific to Untangle Operations
Bitdefender	Product Operation	Customers / End Users	Device Information
Fullstory	Customer Support	Customers / End Users	Names / Contact Information Product Usage History
Mailshell	Product Operation	Customers / End Users	Device Information Web Usage Information
Postmark	Customer Support	Customers / End Users	Names / Contact Information
Webroot	Product Operation	Customers / End Users	Device Information Web Usage Information
Zuora	Online Product Sales	Customers	Names / Contact Information Purchasing Information
Website Usage
Coveo	Website Search	Website Users / Customers / Potential Customers	Contact names associated with community forum and blog posts
Google Analytics	Website Optimization	Website Users / Customers / Potential Customers	Website Usage Information / Device Information and Addresses (IP Address or similar)
Q4	Website Optimization	Website Users / Stockholders / Potential Stockholders	Website Usage Information / Device Information and Addresses (IP Address or similar)
Recruiting
Google Cloud Platform	Recruiting Platform	Prospective Employees	Names / Contact Information Work History Possible Sensitive data including immigration and work / visa status
HireRight	Background Check Provider	Prospective Employees	Names / Business Contact Information Financial Information Criminal Background Information Citizenship / Work Status
Linkedin	Resume Collection	Prospective Employees	Names / Business Contact Information Work History
SmartRecruiters	Recruiting	Prospective Employees	Names / Business Contact Information Work History Citizenship / Work Status
ZenDesk	HR Ticketing System	Prospective Employees Third Party Data Subjects	Names / Contact Information

This list was last updated on April 14, 2025.