Subprocessor List
The following is a list of subprocessors who may process information regarding non-Arista individuals, depending on their relationship to the company. In many cases, many of these may not apply to you/your employees/your end customers.
| Third Party Subprocessor | Purpose of Processing | Categories of Individuals | Categories of Personal Data |
|---|---|---|---|
| Arista Cloud Services Operations | |||
| Amazon AWS | Cloud Services Platform | Customer Employees / Customer End Users | Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History All dependent on Customer Settings |
| Google Cloud Platform | Cloud Services Platform | Cloud Services Platform / Customer Authentication | Names / Business Contact Information Device Information Location / Tracking Data All dependent on Customer Settings |
| Microsoft | Customer Authentication | Customer Employees | Names / Login Information |
| Twilio SendGrid | Email Messaging | Customer Employees | Names/ Business Contact Information |
| General Business Operations | |||
| 8x8 | Phone / Voicemail Provider | Callers | Names / Contact Information Information submitted on call/voicemail |
| ACCELQ | Internal Business Process Management | Customer Employees / Prospective Customer Employees | Names / Business Contact Information |
| Atlassian | Engineering Productivity | Customer Employees | Names / Business Contact Information |
| Amazon AWS | Support Services | Customer Employees / Customer End Users | Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History Dependent on Customer Support Ticketing |
| Box.com | Document Storage | Customer Employees | Generally Names / Business Contact Information Other supplied data |
| Coveo | Case Management / Customer Support | Customers / Potential Customers | Contact Name Email associated with support cases and forums Tangential information in case records |
| DocuSign | E-sign Provider | Customer Employees / Partner Employees | Names / Business Contact Information |
| Druva | Data Backup | All | All |
| Egnyte | Document Storage | Customer Employees Partner Employees |
Names / Business Contact Information |
| FreshService | Service / Support Ticketing | Customer Employees / Contractors | Names / Business Contact Information |
| Google Cloud Platform | Support Services | Customer Employees / Customer End Users | Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History Dependent on Customer Support Ticketing |
| GreatHorn | Email / Spam processing | Customer Employees Potential Customers / Leads Prospective Employees |
Names / Business Contact Information |
| Gsuite / Google | Email / Calendar | Customer Employees Potential Customers / Leads Prospective Employees |
Names / Business Contact Information |
| Hubspot | Sales / Marketing Platform | Website Users / Customers / Potential Customers | Names / Business Contact Information Website Usage Information Device Information and Addresses (IP Address or similar) |
| Iron Mountain | Archived Storage | Any from the other entries in this list | Any from the other entries in this list |
| Kantata and RTM Consulting | Temp. for implementation, Professional Services Management | Customer Employees | Business Contact Information |
| Sales / Marketing | Customer Employees / Potential Customer Employees | Names / Business Contact Information | |
| Logikcull | Legal Services Processing | Any Referenced in this table | Any Referenced in this table |
| Netsuite / Oracle | Sales / Order Management | Customer Employees / Contractors | Names / Business Contact Information |
| OneLogin | Portal / Service Access | Customer Employees with portal access | Names / Business Contact Information Device IP Information |
| Printfection | Sales / Marketing | Customer Employees / Potential Customer Employees | Names and Contact Information |
| Salesforce | Sales lead / Customer Management / Service and Support ticketing | Customer Employees / Prospective Customer Employees | Names / Business Contact Information |
| Slack | Internal and Support Communication | Customer Employees | Names / Business Contact Information |
| SurveySparrow | Service / Support Feedback | Customer Employees | Names / Contact Information Login Information Location Information Device Information Survey Data / Feedback that may relate to the respondent or to Arista Employees |
| Webroot | Product Operation (Untangle and Velocloud) | Customers / End Users | Device Information Web Usage Information |
| Zoom | Phone / Voicemail Provider | Callers | Names / Contact Information Information submitted on call/voicemail |
| Recruiting | |||
| Google Cloud Platform | Recruiting Platform | Prospective Employees | Names / Contact Information Work History Possible Sensitive data including immigration and work / visa status |
| HireRight | Background Check Provider | Prospective Employees | Names / Business Contact Information Financial Information Criminal Background Information Citizenship / Work Status |
| Resume Collection | Prospective Employees | Names / Business Contact Information Work History | |
| SmartRecruiters | Recruiting | Prospective Employees | Names / Business Contact Information Work History Citizenship / Work Status |
| ZenDesk | HR Ticketing System | Prospective Employees Third Party Data Subjects |
Names / Contact Information |
| Website Usage | |||
| Coveo | Website Search | Website Users / Customers / Potential Customers | Contact Names associated with community forum and blog posts |
| Google Analytics | Website Optimization | Website Users / Customers / Potential Customers | Website Usage Information Device Information and Addresses (IP Address or similar) |
| Q4 | Website Optimization | Website Users / Stockholders / Potential Stockholders | Website Usage Information Device Information and Addresses (IP Address or similar) |
| Specific to Untangle Operations | |||
| Bitdefender | Product Operation | Customers / End Users | Device Information |
| Fullstory | Customer Support | Customers / End Users | Names / Contact Information Product Usage History |
| Mailshell | Product Operation | Customers / End Users | Device Information Web Usage Information |
| Postmark | Customer Support | Customers / End Users | Names / Contact Information |
| Zuora | Online Product Sales | Customers | Names / Contact Information Purchasing Information |
| Specific to Velocloud Operations | |||
| Auth0, Inc. / Okta | Customer Authentication | Customer Employees | Names / Login Information |
| DigiCert, Inc. | Certificate Management | Customer Employees / Customer End Users | Device Information Location Data |
| Equinix, LLC | Infrastructure Services | Customer Employees / Customer End Users | Names / Business Contact Information Device Information |
| Kentik | Network Monitoring | Customer Employees / Customer End Users | Gateway Traffic Device Information |
| Microsoft (Azure) | Cloud Services Platform | Customer Employees / Customer End Users | Names / Business Contact Information Device Information Location / Tracking Data Usage Stats and History All dependent on Customer Settings |
| Pendo.io, Inc. | Service support and improvement | Customer Employees | Device Data Online Activity Data Communications Data Location Information |
| Penta Consulting | Customer Support | Customer Employees | Business Contact Information |
| Sentry | Performance Monitoring | Customer Employees / Customer End Users | IP Address Email address and other types of identifiable data configured by Customer |
This list was last updated on July 01, 2025.