CloudVision Life Cycle Policy

CloudVision Software Lifecycle

• CloudVision Portal (CVP) – software deployed on-premises
• CloudVision Appliance Software (CVA) – software deployed on the CloudVision hardware appliance
• CloudVision as-a-Service (cloud service) – referred to in this document for EOS and Streaming Agent support only

The Software Release Policy and Lifecycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the lifecycle. Arista Networks will support each major software release train of CloudVision Portal and the CloudVision Appliance Software for up to 24 months from the general availability date for a particular train. The following diagram depicts the release phases and the Arista TAC support mapping across this timeline.

• Major release with new features and functionality
• Active maintenance releases for bug fixes as needed
• TAC support available

• Ongoing TAC support
• Software upgrade required for bug fixes

The following table depicts the CloudVision Portal release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train.

CV-CUE Software Life Cycle

The CV-CUE solution features the Arista Wi-Fi management software for cloud and on-premises deployments.

The Software Release Policy and Lifecycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the lifecycle. Arista Networks will support each major software release train of CV-CUE on-premises up to 24 months from the general availability date for a particular train. The following diagram depicts the release phases and the Arista TAC support mapping across this timeline.

Active Development Phase

Major release with new features and functionality
Active maintenance releases for bug fixes as needed TAC support available

Support Only Phase

Ongoing TAC support
Software upgrade required for bug fixes

The following table depicts the CV-CUE on-premises release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train. The CV-CUE software release is effectively integrated within the CVP release train and remains aligned with the CVP release process. The latest supported Access Point (AP) release for each CVP release is also mentioned in the table below. Refer Access Point software life cycle policy for supported AP releases.

^*CVP releases will always support AP platforms in accordance with their announced EOL policy.

CloudVision Hardware Appliance Lifecycle

The following table depicts the CloudVision Appliance Software (CVA) release support matrix, including the timelines for each major software train (based on the 24 month lifecycle policy) and includes the current state of support for each train.

CVA Release

For assistance with software upgrades, please refer to the CloudVision Appliance Quick Start Guides: DCA-250-CV  DCA-300-CV  DCA-350E-CV or contact Arista Networks Support by emailing 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。.

Wi-Fi Access Point Software Life Cycle Policy

Arista Networks' Access Point (AP) Software Release Policy and Life Cycle guidelines help customers and partners facilitate Access Point  upgrades and plan multi-year infrastructure deployment. Arista will support each major AP software release for 18 months from the date of posting of the last feature release for a particular train.

To assist customers in selecting the right AP software release for their environments, Arista follows a standard naming convention for AP software releases. The naming convention identifies if a particular release is integrating new feature functionality, or has reached software maintenance mode.

Each AP software release is identified with either the letter "F" indicating that the release contains new Functionality or "M", denoting that the release is in the Maintenance phase. An M release only receives incremental fixes and no new functionality is added.

New Feature Phase

• AP software releases will be identified with the letter "F" indicating that the release contains new features/functionality.
• TAC support available 

Maintenance Phase

• AP software release will be identified with the letter "M" for maintenance phase An “M” release only receives incremental fixes and no new functionality is added
• TAC support available

The following diagram depicts the release phases using an example.

The following table depicts the Arista AP release support matrix, including the timelines for each major Arista AP software train (based on the 18 month lifecycle policy) and includes current state of TAC support for each train. As a special case, when an AP platform or a series of platforms (say, 2xx APs) end-of-life (EoL) is announced, the last supported release version (say, 21.2.F) of that platform or series of platforms enjoys maintenance support (existing feature support, vulnerability fixes) for the period of its life from the date of EoL announcement. Refer to the Wi-Fi hardware EoL policy here.