Arista Networks’ CloudVision™ Portal Software Release Policy and Life Cycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the life cycle. Arista Networks will support each major software release train of CloudVision Portal for up to 24 months from the date of general availability for a particular train. The following diagram depicts the release phases as well as the Arista TAC support mapping across this timeline.

Active Development Phase

  • Major release with new features and functionality
  • Active maintenance releases for bug fixes as needed
  • TAC support available

Support Only Phase

  • Ongoing TAC support
  • Software upgrade required for bug fixes

 

The following table depicts the CloudVision Portal release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train.

For assistance with software upgrades, please refer to the CloudVision configuration guide or contact Arista Networks Support by emailing support@arista.com.