CloudVision Life Cycle Policy

CloudVision Software Lifecycle

• CloudVision Portal (CVP) – software deployed on-premises
• CloudVision Appliance Software (CVA) – software deployed on the CloudVision hardware appliance
• CloudVision as-a-Service (cloud service) – referred to in this document for EOS and Streaming Agent support only

The Software Release Policy and Lifecycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the lifecycle. Arista Networks will support each major software release train of CloudVision Portal and the CloudVision Appliance Software for up to 24 months from the general availability date for a particular train. The following diagram depicts the release phases and the Arista TAC support mapping across this timeline.

• Major release with new features and functionality
• Active maintenance releases for bug fixes as needed
• TAC support available

• Ongoing TAC support
• Software upgrade required for bug fixes

The following table depicts the CloudVision Portal release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train.

CV-CUE Software Life Cycle

The CV-CUE solution features the Arista Wi-Fi management software for cloud and on-premises deployments. This policy is applicable to on-premises deployments.

The Software Release Policy and Lifecycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the lifecycle. Arista Networks will support each major software release train of CV-CUE on-premises up to 24 months from the general availability date for a particular train. The following diagram depicts the release phases and the Arista TAC support mapping across this timeline.

• Major release with new features and functionality
• Active maintenance releases for bug fixes as needed
• TAC support available

• Ongoing TAC support
• Software upgrade required for bug fixes

The following table depicts the CV-CUE on-premises release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train. The CV-CUE software release is effectively integrated within the CVP release train and remains aligned with the CVP release process. Refer Access Point Software Support for supported AP releases.

^*CVP releases will always support AP platforms in accordance with the AP platform’s announced EOL policy.

CloudVision Hardware Appliance Lifecycle

The following table depicts the CloudVision Appliance Software (CVA) release support matrix, including the timelines for each major software train (based on the 24 month lifecycle policy) and includes the current state of support for each train.

For assistance with software upgrades, please refer to the CloudVision Appliance Quick Start Guides: DCA-250-CV  DCA-300-CV  DCA-350E-CV or contact Arista Networks Support by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

EOS Support Lifecycle in CloudVision

(On-Premises and Cloud Service)

Each CloudVision on-premises release has a minimum and maximum supported EOS release, as specified in the release notes. This also applies to CloudVision as-a-Service.

When an EOS train goes end of support, we do not explicitly remove support from CloudVision, however we stop testing newer CloudVision releases against that EOS train. While most CloudVision features will likely continue to work against the now unsupported EOS train, that support is best effort. Upgrading the EOS devices through CloudVision to reach a supported EOS release is supported, and is the recommended path.

To assist with customer migration of EOS on devices, CloudVision supports an EOS train for at least 12 months after the train’s end-of-support date, as reflected in this table.

The Expected End of Support in CloudVision dates provide guidance for CloudVision as-a-Service and on-premises releases.

For more information on EOS lifecycle information, please refer to: EOS Life Cycle Policy

The Expected End of Support in CloudVision dates provide guidance for CloudVision as-a-Service and on-premises releases. For more information on EOS lifecycle information, please refer to: EOS Life Cycle Policy.

Streaming Agent (TerminAttr) Support Lifecycle in CloudVision

Each CloudVision on-premises release has a minimum supported TerminAttr version, as specified in the release notes. This also applies to CloudVision as-a-Service.

We set the minimum supported TerminAttr to minimize the need for customers running EOS trains that are still actively supported from having to install a TerminAttr extension. For devices running EOS trains that are past their end of support date, but are still supported by CloudVision, a TerminAttr extension may be required. A TerminAttr extension may also be required for devices running EOS trains whose support has been extended past the normal 3 year period for specific hardware platforms.

When a TerminAttr release goes end-of-support, we do not explicitly remove support from CloudVision, however we stop testing newer CloudVision releases against that TerminAttr release. While most CloudVision features will likely continue to work against the now unsupported TerminAttr train, that support is best effort. In rare cases the CloudVision Service may not be able to continue to support a given TerminAttr release once it is out of support, and the device will lose connectivity at that point. Upgrading the TerminAttr version CloudVision to reach a supported TerminAttr release is supported, and is the recommended path.

The Expected End of Support in CloudVision dates provide guidance for CloudVision as-a-Service and on-premises releases.