User Management - Enterprise
The User Management feature allows you to manage users, their roles, service permissions (formerly known as Role Customization), and authentication.

The User Management window displays four tabs: Users, Roles, Service Permissions, and Authentication.
Users
You can view the existing Admin users. Only Enterprise Superusers can create new Admin users with different roles, and configure API tokens for each Admin user.
To access the Users tab:
Add New User
Only Enterprise Superusers can create new Admin users. The SSH username is automatically created for the user. To add a new user, perform the following steps:
API Tokens
You can access the Orchestrator APIs using tokens instead of session-based authentication. As an Enterprise Superuser, you can manage the API tokens. You can create multiple API tokens for a user.
- For Enterprise Read Only users and MSP Business Specialist users, token-based authentication is not activated.
- Enterprise Superuser should manually delete inactive Identity Provider (IdP) users from the Orchestrator to prevent unauthorized access via API Token.
The users can create, revoke, and download the tokens based on their roles.
To manage the API tokens:
Roles
The Orchestrator consists of two types of roles.
The roles are categorized as follows:
- Privileges – Privileges are a set of roles relevant to a functionality. A privilege can be tagged to one or more of the following services: SD-WAN and Global Settings. Users require privileges to carry out business processes. For example, a Customer support role in SD-WAN is a privilege required by an SD-WAN user to carry out various support activities. Every service defines such privileges based on its supported business functionality.
- Roles – The privileges from various categories can be grouped to form a role. By default, the following roles are available for a Customer:
Table 5. Roles Role SD-WAN Service Cloud Web Security Service Secure Access Service Global Settings Service Enterprise Standard Admin SD-WAN Enterprise Admin Cloud Web Security Enterprise Admin Secure Access Enterprise Admin Global Settings Enterprise Admin Enterprise Superuser SD-WAN Enterprise Superuser Cloud Web Security Enterprise Superuser Secure Access Enterprise Superuser Global Settings Enterprise Superuser Enterprise Support SD-WAN Enterprise Support Cloud Web Security Enterprise Read Only Secure Access Enterprise Read Only Global Settings Enterprise Support Enterprise Read Only User SD-WAN Enterprise Read Only No privileges No privileges Global Settings Enterprise Read Only Enterprise Security Admin SD-WAN Security Enterprise Admin Cloud Web Security Enterprise Admin Secure Access Enterprise Admin Global Settings Enterprise Admin Enterprise Security Read Only SD-WAN Security Enterprise Read Only Cloud Web Security Enterprise Read Only Secure Access Enterprise Read Only Global Settings Enterprise Read Only Enterprise Network Admin SD-WAN Enterprise Admin Cloud Web Security Enterprise Read Only Secure Access Enterprise Read Only Global Settings Enterprise Admin If required, you can customize the privileges of these roles. For additional information, see Service Permissions.
As a Customer, you can view the list of existing standard roles and their corresponding descriptions. You can add, edit, clone, or delete a new role. However, you cannot edit or delete a default role.
To access the Roles tab:
Add Role
To add a new role for a Customer, perform the following steps:
Service Permissions
Service Permissions allow an Administrator to granularly define actions (Read, Create, Update, and Delete) assigned to each Privilege (such as Cloud Security Service and Customer Segment configuration) within a Privilege Bundle.
You can customize only the permissions and not the roles. When you customize a permission, the changes would impact the roles associated with it. For additional information, see Roles.
Only an Operator Superuser can activate the Service Permissions for an Enterprise Superuser. If the Service Permissions option is not available for you, contact your Operator.
- The customizations done at the Enterprise level override the Partner or Operator level customizations.
- The customizations done at the Partner level override the Operator level customizations.
- Only when there are no customizations done at the Partner level or Enterprise level, the customizations made by the Operator are applied globally across all users in the Orchestrator.
To access the Service Permissions tab:
New Permission
You can customize the privileges and apply them to the existing permission in the VeloCloud Orchestrator.
To add a new permission, perform the following steps:
List of User Privileges
This section lists all the user privileges available in the Enterprise portal.
- Allow Privilege – Do the privileges have allow access?
- Deny Privilege – Do the privileges have deny access?
- Customizable – Is the privilege available for customization in the Service Permissions tab along with the Create, Read, Update, Delete customizations?
| Navigation Path in the Enterprise Portal | Name of the Tab | Elements in the Tab | Name of the Privilege | Description | Allow Privilege | Deny Privilege | Customizable |
|---|---|---|---|---|---|---|---|
| Overview | |||||||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Top Applications
Top Categories Top Operating Systems Top Sources |
Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| View Flow Stats | Grants ability to view collected flow statistics | Yes | Yes | Yes | |||
| Sources | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| View Edge Sources | Grants ability to view Monitor Edge Sources tab | Yes | Yes | Yes | |||
| Devices | View User Identifiable Flow Stats | Grants ability to view potentially user identifiable flow source attributes | Yes | Yes | Yes | ||
| Create Client Device | Controls visibility to unique identifiers (IP or MAC address) of LAN-side client devices | Yes | No | No | |||
| Read Client Device | |||||||
| Change Hostname | Update Client Device | ||||||
| Delete Client Device | |||||||
| Manage Client Device | |||||||
| Operating Systems | Create Client User | Controls visibility to potentially Personal Identifiable Information(PII) in flow statistics | Yes | No | No | ||
| Read Client User | |||||||
| Update Client User | |||||||
| Delete Client User | |||||||
| Manage Client User | |||||||
| Applications Sources Destinations | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| View Flow Stats | Grants ability to view collected flow statistics | Yes | Yes | Yes | |||
| Events from this Edge | Read Customer Event | Grants ability to view customer level events | Yes | No | No | ||
| Remote Actions | Read Remote Actions | Grants access to view and execute remote actions | No | Yes | Yes | ||
| Remote Actions Generate Diagnostic Bundle Remote Diagnostics | Read Diagnostics | Controls creation of and access to diagnostics bundles, both Edge and Gateway. Combine with Edge and Gateway privileges to control access to each type individually | Yes | Yes | Yes | ||
| Generate Diagnostic Bundle | Create Diagnostic Bundle | No | Yes | Yes | |||
| Remote Diagnostics | Read Remote Diagnostics | Privilege granting access to view and execute remote diagnostics | No | Yes | Yes | ||
| Monitor | Edges | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |
| Edge Cluster | Read Edge Cluster | Controls the ability to create and configure Edge Clusters | No | Yes | Yes | ||
| Network Services | Read Network Service | Grants ability to view and manage services with the Network Services configuration block | Yes | No | No | ||
| Non SD-WAN Destinations via Gateway Non SD-WAN Destinations via Edge | Read Customer Event | Grants ability to view customer level events | Yes | No | No | ||
| Non SD-WAN Destinations via Gateway Non SD-WAN Destinations via Edge | Read Non SD-WAN Destination via Gateway | Grants ability to view and manage Non SD-WAN Destinations via Gateway and Non SD-WAN Destinations via Edge | No | Yes | Yes | ||
| BGP Gateway Neighbor State | Read Network Service | Grants ability to view and manage services with the Network Services configuration block | Yes | No | No | ||
| BGP Edge Neighbor State | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| Edge VNFs | Read VNF Network Service | Grants ability to manage VNF Network Services | No | Yes | Yes | ||
| Edge Cluster | Read Edge Cluster | Controls the ability to create and configure Edge Clusters | No | Yes | Yes | ||
| Routing | Read Network Addressing | Grants ability to view and manage address block configuration in the legacy Network profile mode | Yes | No | No | ||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| View Customer Routing | Grants ability to view the customer Routing | Yes | No | No | |||
| Alerts | Create Customer Alert | Grants ability to view and manage customer alert configuration and generated alerts | Yes | No | No | ||
| Read Customer Alert | Yes | Yes | |||||
| Update Customer Alert | |||||||
| Delete Customer Alert | No | No | |||||
| Manage Customer Alert | |||||||
| Events | Create Customer Event | Grants ability to view customer level events | Yes | No | No | ||
| Read Customer Event | |||||||
| Update Customer Event | |||||||
| Delete Customer Event | |||||||
| Manage Customer Event | |||||||
| Reports | Update Customer | Grants ability to view and manage Customers, from the Partner or Operator level | Yes | Yes | Yes | ||
| Read Customer | No | No | |||||
| Firewall | Firewall Logging | View Firewall Logs | Grants ability to view collected firewall logs | Yes | Yes | Yes | |
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Read Customer Event | Grants ability to view customer level events | Yes | No | No | |||
| Edge Overview | Edge Overview | Controls ability to view or modify Edge overview page | No | Yes | Yes | ||
| Properties | Create Edge Overview Properties | Controls ability to view or change items within the properties section of the Edge overview page | No | Yes | Yes | ||
| Read Edge Overview Properties | No | No | |||||
| Update Edge Overview Properties | Yes | Yes | |||||
| Delete Edge Overview Properties | |||||||
| Name | Read Edge Overview Properties Name | Controls ability to view or change Edge name on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Name | |||||||
| Description | Read Edge Overview Properties Description | Controls ability to view or change Edge description on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Description | |||||||
| Enable Alerts | Read Edge Overview Properties Enable Alerts | Controls ability to view or change Edge alert configuration on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Enable Alerts | |||||||
| Authentication Mode | Read Edge Overview Properties Auth Mode | Controls ability to view or change Edge PKI configuration on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Auth Mode | |||||||
| Read Customer PKI | Grants ability to view and manage enterprise PKI settings | Yes | No | No | |||
| Update Customer PKI | |||||||
| Serial Number | Read Edge Overview Properties Serial Number | Controls ability to view or change Edge serial number, prior to activation, on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Serial Number | |||||||
| Generate New Activation Key | Read Edge Overview Properties Activation Expiration | Controls ability to view or change the activation key expiration period on the Edge overview page | No | Yes | Yes | ||
| Update Edge Overview Properties Activation Expiration | |||||||
| Send Activation Email button | Create Edge Overview Properties Activation Email | Controls ability to generate an activation email on the Edge overview page | No | Yes | Yes | ||
| Read Edge Overview Properties Activation Email | |||||||
| Local Credentials | Read Overview Properties Local Credentials | Grants ability to view and configure Edge local credentials | No | Yes | Yes | ||
| Update Overview Properties Local Credentials | |||||||
| View | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| Update Edge | |||||||
| Read Customer Keys | Grants ability to view and manage enterprise security keys such as Edge administrator credentials and IPSEC keys | Yes | Yes | Yes | |||
| Update Customer Keys | |||||||
| License | Read License | Grants ability to view and manage Edge licensing | Yes | Yes | Yes | ||
| Update License | |||||||
| Profile | Create Edge Overview Profile | Controls visibility and control of Edges assigned profile on the Edge overview page | No | Yes | Yes | ||
| Read Edge Overview Profile | No | No | |||||
| Update Edge Overview Profile | Yes | Yes | |||||
| Delete Edge Overview Profile | |||||||
| RMA Reactivation | Create Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | Yes | Yes | ||
| Device | |||||||
| Authentication Settings | Create Edge Device Authentication Settings | Controls ability to view or change Edge Device Authentication Settings | No | Yes | Yes | ||
| Read Edge Device Authentication Settings | |||||||
| Update Edge Device Authentication Settings | |||||||
| Delete Edge Device Authentication Settings | |||||||
| DNS Settings | Update Edge Device DNS Settings | Controls ability to view or change Edge Device DNS Settings | No | Yes | Yes | ||
| Netflow Settings | Create Edge Device Netflow Settings | Controls ability to view or change Edge Device Netflow Settings | No | Yes | Yes | ||
| Read Edge Device Netflow Settings | |||||||
| Update Edge Device Netflow Settings | |||||||
| Delete Edge Device Netflow Settings | |||||||
| LAN-Side NAT Rules | Update Edge Device LAN-Side NAT Rules | Controls ability to view or change Edge Device LAN-Side NAT Rules | No | Yes | Yes | ||
| Voice Quality Monitoring Settings | Read Edge Device VQM Settings | Controls ability to view or change Edge Device VQM Settings | No | Yes | Yes | ||
| Update Edge Device VQM Settings | |||||||
| Syslog Settings | Read Edge Device Syslog Settings | Controls ability to view or change Edge Device Syslog Settings | No | Yes | Yes | ||
| Update Edge Device Syslog Settings | |||||||
| Static Route Settings | Update Edge Device Static Route Settings | Controls ability to view or change Edge Device Static Route Settings | No | Yes | Yes | ||
| ICMP Probes | Read Edge Device ICMP Probes | Controls ability to view or change Edge Device ICMP Probes | No | Yes | Yes | ||
| Update Edge Device ICMP Probes | |||||||
| ICMP Responders | Read Edge Device ICMP Responders | Controls ability to view or change Edge Device ICMP Responders | No | Yes | Yes | ||
| Update Edge Device ICMP Responders | |||||||
| VRRP Settings | Update Edge Device VRRP Settings | Controls ability to view or change Edge Device VRRP Settings | No | Yes | Yes | ||
| Cloud VPN | Read Edge Device Cloud VPN | Controls ability to view or change Edge Device Cloud VPN | No | Yes | Yes | ||
| Update Edge Device Cloud VPN | |||||||
| BFD Rules | Update Edge Device BFD Rules | Controls ability to view or change Edge Device BFD Rules | No | Yes | Yes | ||
| BGP Settings | Read Edge Device BGP Settings | Controls ability to view or change Edge Device BGP Settings | No | Yes | Yes | ||
| Update Edge Device BGP Settings | |||||||
| Multicast Settings | Read Edge Device Multicast Settings | Controls ability to view or change Edge Device Multicast Settings | No | Yes | Yes | ||
| Update Edge Device Multicast Settings | |||||||
| Cloud Security Service | Read Edge Device Cloud Security Service | Controls ability to view or change Edge Device Cloud Security Service | No | Yes | Yes | ||
| Update Edge Device Cloud Security Service | |||||||
| Gateway Handoff Assignment | Update Edge Device Gateway Handoff Assignment | Controls ability to view or change Edge Device Gateway Handoff Assignment | No | Yes | Yes | ||
| High Availability | Create Edge Device High Availability | Controls ability to view or change Edge Device High Availability | No | Yes | Yes | ||
| Read Edge Device High Availability | |||||||
| Update Edge Device High Availability | |||||||
| Delete Edge Device High Availability | |||||||
| Enable HA Standby Pair | Grants ability to configure standby HA | No | Yes | Yes | |||
| Enable HA Cluster | Grants ability to configure HA Clustering | No | Yes | Yes | |||
| Enable HA VRRP Pair | Grants ability to configure VRRP HA | No | Yes | Yes | |||
| Configure VLAN | Read Edge Device Settings | Controls ability to view or change Edge Device Settings | No | Yes | Yes | ||
| Management IP | Read Edge Device Management IP | Controls ability to view or change Edge Device Management IP | No | Yes | Yes | ||
| Update Edge Device Management IP | |||||||
| Device Settings | Create Edge Device Settings | Controls ability to view or change Edge Device Settings | No | Yes | Yes | ||
| Read Edge Device Settings | |||||||
| Update Edge Device Settings | |||||||
| Delete Edge Device Settings | |||||||
| Interface Settings | Update Edge Device Interface Settings | Controls ability to view or change Edge Device Interface Settings | No | Yes | Yes | ||
| WAN Settings | Update Edge Device WAN Settings | Controls ability to view or change Edge Device WAN Settings | No | Yes | Yes | ||
| Security VNF | Update Edge Device Security VNF | Controls ability to view or change Edge Device Security VNF | No | Yes | Yes | ||
| Wi-Fi Radio Settings | Create Edge Device Wi-Fi Settings | Controls ability to view or change Edge Device Wi-Fi Settings | No | Yes | Yes | ||
| Read Edge Device Wi-Fi Settings | |||||||
| Update Edge Device Wi-Fi Settings | |||||||
| Delete Edge Device Wi-Fi Settings | |||||||
| Multi-Source QoS | Read Edge Device Cloud VPN QoS Settings | Controls ability to view or change Edge Device Cloud VPN QoS Settings | No | Yes | Yes | ||
| Update Edge Device Cloud VPN QoS Settings | |||||||
| TACACS Settings | Create Network Service | Grants ability to view and manage services with the Network Services configuration block | Yes | Yes | Yes | ||
| Read Network Service | No | No | |||||
| Update Network Service | Yes | Yes | |||||
| Delete Network Service | |||||||
| Create Customer Keys | Grants ability to view and manage enterprise security keys such as Edge administrator credentials and IPSEC keys | Yes | Yes | Yes | |||
| Read Customer Keys | |||||||
| Update Customer Keys | |||||||
| Delete Customer Keys | |||||||
| Manage Customer Keys | No | No | |||||
| L2 Settings | Update Edge Device L2 Settings | Controls ability to view or change Edge Device L2 Settings | No | Yes | Yes | ||
| SNMP Settings | Create Edge Device SNMP Settings | Controls ability to view or change Edge Device SNMP Settings | No | Yes | Yes | ||
| Read Edge Device SNMP Settings | |||||||
| Update Edge Device SNMP Settings | |||||||
| Delete Edge Device SNMP Settings | |||||||
| NTP | Read Edge Device NTP Settings | Controls ability to view or change Edge Device NTP Settings | No | Yes | Yes | ||
| Update Edge Device NTP Settings | |||||||
| Visibility Mode | Update Edge Device Config Visibility Mode | Controls ability to view or change Edge Device Config Visibility Mode | No | Yes | Yes | ||
| Analytics Settings | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| Update Edge | |||||||
| Business Policy | Edge Business Policy | Controls ability to view or change Edge business policy page | No | Yes | Yes | ||
| SD-WAN Overlay Rate Limit | Read Edge Business Policy Rate Limit | Controls the ability to read and update the rate limiting business policy feature | No | Yes | Yes | ||
| Update Edge Business Policy Rate Limit | |||||||
| SD-WAN Overlay Rate Limit SD-WAN Traffic Class and Weight Mapping | Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | ||
| Read Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | |||
| Firewall | Edge Firewall | Controls ability to view or change Edge firewall page | No | Yes | Yes | ||
| Firewall Logging Syslog Forwarding Stateful Firewall | Configure Edge Firewall Logging | Grants ability to configure Edges level firewall logging | No | Yes | Yes | ||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Syslog Forwarding | View Syslog Forwarding | Grants ability to see Syslog forwarding | No | Yes | Yes | ||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Stateful Firewall Settings Network & Flood Protection Settings Edge Access | Create Edge Firewall Edge Access | Privilege granting or denying visibility and control of an Edges Stateful Firewall Settings, Network & Flood Protection Settings and Edge Access on the Edge firewall page | No | Yes | Yes | ||
| Read Edge Firewall Edge Access | |||||||
| Update Edge Firewall Edge Access | |||||||
| Delete Edge Firewall Edge Access | |||||||
| Events from this Edge | Read Customer Event | Grants ability to view customer level events | Yes | No | No | ||
| Remote Actions | Read Remote Actions | Privilege granting access to view and execute remote actions | No | Yes | Yes | ||
| Remote Actions Generate Diagnostic Bundle Remote Diagnostics | Read Diagnostics | Controls creation of and access to diagnostics bundles, both Edge and Gateway. Combine with Edge and Gateway privileges to control access to each type individually | Yes | Yes | Yes | ||
| Generate Diagnostic Bundle | Create Diagnostic Bundle | No | Yes | Yes | |||
| Remote Diagnostics | Read Remote Diagnostics | Grants access to view and execute remote diagnostics | No | Yes | Yes | ||
| Profile Overview | Profile Overview | Controls ability to view or change profile overview page | No | Yes | Yes | ||
| Description | Create Profile Overview Description | Controls ability to view or change Profile Overview Description | No | Yes | Yes | ||
| Read Profile Overview Description | No | No | |||||
| Update Profile Overview Description | Yes | Yes | |||||
| Delete Profile Overview Description | |||||||
| Local Credentials | Read Overview Properties Local Credentials | Grants ability to view and configure Edge local credentials | No | Yes | Yes | ||
| Update Overview Properties Local Credentials | |||||||
| Device | |||||||
| Authentication Settings | Create Profile Device Authentication Settings | Controls ability to view or change Profile Device Authentication Settings | No | Yes | Yes | ||
| Read Profile Device Authentication Settings | |||||||
| Update Profile Device Authentication Settings | |||||||
| Delete Profile Device Authentication Settings | |||||||
| DNS Settings | Update Profile Device DNS Settings | Controls ability to view or change Profile Device DNS Settings | No | Yes | Yes | ||
| Netflow Settings | Create Profile Device Netflow Settings | Controls ability to view or change Profile Device Netflow Settings | No | Yes | Yes | ||
| Read Profile Device Netflow Settings | |||||||
| Update Profile Device Netflow Settings | |||||||
| Delete Profile Device Netflow Settings | |||||||
| LAN-Side NAT Rules | Update Profile Device LAN-Side NAT Rules | Controls ability to view or change Profile Device LAN-Side NAT Rules | No | Yes | Yes | ||
| Voice Quality Monitoring Settings | Read Profile Device VQM Settings | Controls ability to view or change Profile Device VQM Settings | No | Yes | Yes | ||
| Update Profile Device VQM Settings | |||||||
| Syslog Settings | Read Profile Device Syslog Settings | Controls ability to view or change Profile Device Syslog Settings | No | Yes | Yes | ||
| Update Profile Device Syslog Settings | |||||||
| Cloud VPN | Read Profile Device Cloud VPN | Controls ability to view or change Profile Device Cloud VPN | No | Yes | Yes | ||
| Update Profile Device Cloud VPN | |||||||
| BFD Rules | Update Profile Device BFD Rules | Controls ability to view or change Profile Device BFD Rules | No | Yes | Yes | ||
| OSPF Areas | Read Profile Device OSPF Settings | Controls ability to view or change Profile Device OSPF Settings | No | Yes | Yes | ||
| Update Profile Device OSPF Settings | |||||||
| BGP Settings | Read Profile Device BGP Settings | Controls ability to view or change Profile Device BGP Settings | No | Yes | Yes | ||
| Update Profile Device BGP Settings | |||||||
| Multicast Settings | Read Profile Device Multicast Settings | Controls ability to view or change Profile Device Multicast Settings | No | Yes | Yes | ||
| Update Profile Device Multicast Settings | |||||||
| Cloud Security Service | Read Profile Device Cloud Security Service | Controls ability to view or change Profile Device Cloud Security Service | No | Yes | Yes | ||
| Update Profile Device Cloud Security Service | |||||||
| Gateway Handoff Assignment | Update Profile Device Gateway Handoff Assignment | Controls ability to view or change Profile Device Gateway Handoff Assignment | No | Yes | Yes | ||
| Configure VLAN | Read Profile Device Settings | Controls ability to view or change Profile Device Settings | No | Yes | Yes | ||
| Management IP | Read Profile Device Management IP | Controls ability to view or change Profile Device Management IP | No | Yes | Yes | ||
| Update Profile Device Management IP | |||||||
| Device Settings | Create Profile Device Settings | Controls ability to view or change Profile Device Settings | No | Yes | Yes | ||
| Read Profile Device Settings | |||||||
| Update Profile Device Settings | |||||||
| Delete Profile Device Settings | |||||||
| Interface Settings | Update Profile Device Interface Settings | Controls ability to view or change Profile Device Interface Settings | No | Yes | Yes | ||
| Wi-Fi Radio Settings | Create Profile Device Wi-Fi Settings | Controls ability to view or change Profile Device Wi-Fi Settings | No | Yes | Yes | ||
| Read Profile Device Wi-Fi Settings | |||||||
| Update Profile Device Wi-Fi Settings | |||||||
| Delete Profile Device Wi-Fi Settings | |||||||
| L2 Settings | Update Profile Device L2 Settings | Controls ability to view or change Profile Device L2 Settings | No | Yes | Yes | ||
| Multi-Source QoS | Read Profile Device Cloud VPN QoS Settings | Controls ability to view or change Profile Device Cloud VPN QoS Settings | No | Yes | Yes | ||
| Update Profile Device Cloud VPN QoS Settings | |||||||
| SNMP Settings | Create Profile Device SNMP Settings | Controls ability to view or change Profile Device SNMP Settings | No | Yes | Yes | ||
| Read Profile Device SNMP Settings | |||||||
| Update Profile Device SNMP Settings | |||||||
| Delete Profile Device SNMP Settings | |||||||
| NTP | Read Profile Device NTP Settings | Controls ability to view or change Profile Device NTP Settings | No | Yes | Yes | ||
| Update Profile Device NTP Settings | |||||||
| Visibility Mode | Update Profile Device Config Visibility Mode | Controls ability to view or change Profile Device Config Visibility Mode | No | Yes | Yes | ||
| Analytics Settings | Read Profile Device Analytics Settings | Controls ability to view or change Profile Device Analytics Settings | No | Yes | Yes | ||
| Update Profile Device Analytics Settings | |||||||
| Create Profile Device Network Settings | Controls ability to view or change Profile Device Network Settings | No | Yes | Yes | |||
| Read Profile Device Network Settings | |||||||
| Update Profile Device Network Settings | |||||||
| Delete Profile Device Network Settings | |||||||
| Business Policy | Profile Business Policy | Controls ability to view or change profile business policy page | No | Yes | Yes | ||
| SD-WAN Overlay Rate Limit | Read Profile Business Policy Rate Limit | Controls the ability to read and update the rate limiting business policy feature | No | Yes | Yes | ||
| Update Profile Business Policy Rate Limit | |||||||
| Firewall | Profile Firewall | Controls ability to view or change profile firewall page | No | Yes | Yes | ||
| Firewall Logging Syslog Forwarding Stateful Firewall | Configure Profile Firewall Logging | Grants ability to configure profile level firewall logging | No | Yes | Yes | ||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Read Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | No | No | |||
| Stateful Firewall Settings Network & Flood Protection Settings Edge Access | Create Edge Firewall Edge Access | Controls visibility and control of Stateful Firewall Settings, Network & Flood Protection Settings, and Edge Access on the profile firewall page | No | Yes | Yes | ||
| Read Edge Firewall Edge Access | No | No | |||||
| Update Edge Firewall Edge Access | Yes | Yes | |||||
| Delete Edge Firewall Edge Access | |||||||
| Configure | Edges | Create Edge | Grants ability to view and manage Edge objects and their properties in general | Yes | Yes | Yes | |
| Read Edge | No | No | |||||
| Update Edge | |||||||
| Delete Edge | Yes | Yes | |||||
| Manage Edge | No | No | |||||
| Read Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | |||
| New Edge > | Authentication | Create Customer PKI | Grants ability to view and manage enterprise PKI settings | Yes | No | No | |
| Select Edge/Edges > | Local Credentials | Read Overview Properties Local Credentials | Grants ability to view and configure Edge local credentials | No | Yes | Yes | |
| Update Overview Properties Local Credentials | |||||||
| Select Edge/Edges > | Assign Profile | Assign Edge Profile | Grants ability to assign profiles to Edges | No | Yes | Yes | |
| Select Edge/Edges > | Update Pre-Notifications | Update Edge Overview Properties Enable Alerts | Controls ability to view or change Edge alert configuration on the Edge overview page | No | Yes | Yes | |
| Select Edge/Edges > | Assign Edge License | ||||||
| Select Edge/Edges > | Update Customer Alerts | ||||||
| Edge Cluster | Read Edge Cluster | Grants ability to view Edge clusters | No | Yes | Yes | ||
| Create Cloud Edge | Create DMZ Gateway | Grants ability to create DMZ Gateways | No | Yes | Yes | ||
| Profiles | Create Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | ||
| Read Customer Profile | |||||||
| Update Customer Profile | |||||||
| Delete Customer Profile | |||||||
| Manage Customer Profile | No | No | |||||
| Duplicate Profile | Duplicate Customer Profile | Grants ability to edit duplicate customer level profiles | No | Yes | Yes | ||
| Create Profile | Grants access to view and manage profiles at any level | No | Yes | Yes | |||
| Read Profile | |||||||
| Update Profile | |||||||
| Delete Profile | |||||||
| Object Groups | Create Object Group | Grants ability to manage Object Group | Yes | Yes | Yes | ||
| Read Object Group | |||||||
| Update Object Group | |||||||
| Delete Object Group | |||||||
| Manage Object Group | No | No | |||||
| Read Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | |||
| Segments/Networks | Create Network Addressing | Grants ability to view and manage address block configuration in the legacy Network profile mode | Yes | Yes | Yes | ||
| Read Network Addressing | No | No | |||||
| Update Network Addressing | Yes | Yes | |||||
| Delete Network Addressing | |||||||
| Manage Network Addressing | No | No | |||||
| Create Customer Segment | Grants ability to view and manage the creation of segments and their assignment to configuration profiles | No | Yes | Yes | |||
| Read Customer Segment | |||||||
| Update Customer Segment | |||||||
| Delete Customer Segment | |||||||
| Overlay Flow Control | Create Overlay Flow Control | Grants ability to view and manage data and configuration presented on the Overlay Flow Control page | No | Yes | Yes | ||
| Read Overlay Flow Control | |||||||
| Update Overlay Flow Control | |||||||
| Delete Overlay Flow Control | |||||||
| Read Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | |||
| Update Customer Profile | |||||||
| Network Services | Create Network Service | Grants ability to view and manage services with the Network Services configuration block | Yes | Yes | Yes | ||
| Read Network Service | No | No | |||||
| Update Network Service | Yes | Yes | |||||
| Delete Network Service | |||||||
| Manage Network Service | No | No | |||||
| Create Customer Keys | Grants ability to view and manage enterprise security keys such as Edge administrator credentials and IPSEC keys | Yes | Yes | Yes | |||
| Read Customer Keys | |||||||
| Update Customer Keys | |||||||
| Read Customer Profile | Grants ability to view and edit enterprise configuration profiles | Yes | Yes | Yes | |||
| Edge Cluster | Create Edge Cluster | Controls the ability to create and configure Edge Clusters | No | Yes | Yes | ||
| Read Edge Cluster | |||||||
| Update Edge Cluster | |||||||
| Delete Edge Cluster | |||||||
| Cloud VPN Hubs | Create VPN Hub Network Service | Grants ability to manage VPN Hubs as Network Services | No | Yes | Yes | ||
| Read VPN Hub Network Service | |||||||
| Update VPN Hub Network Service | |||||||
| Delete VPN Hub Network Service | |||||||
| Non SD-WAN Destinations via Gateway Non SD-WAN Destinations via Edge | Create Non SD-WAN Destination via Gateway | Grants ability to view and manage Non SD-WAN Destinations via Gateway and Non SD-WAN Destinations via Edge | No | Yes | Yes | ||
| Read Non SD-WAN Destination via Gateway | |||||||
| Update Non SD-WAN Destination via Gateway | |||||||
| Delete Non SD-WAN Destination via Gateway | |||||||
| Cloud Security Service | Create Cloud Security Service | Controls creation and configuration of third party cloud security services to which the traffic can be steered by business policy | No | Yes | Yes | ||
| Read Cloud Security Service | |||||||
| Update Cloud Security Service | |||||||
| Delete Cloud Security Service | |||||||
| VNFs | Create VNF Network Service | Grants ability to manage VNF Network Services | No | Yes | Yes | ||
| Read VNF Network Service | |||||||
| Update VNF Network Service | |||||||
| Delete VNF Network Service | |||||||
| VNF Licenses | Create VNF License Network Service | Grants ability to manage VNF licenses with Network Services | No | Yes | Yes | ||
| Read VNF License Network Service | |||||||
| Update VNF License Network Service | |||||||
| Delete VNF License Network Service | |||||||
| DNS Services | Create DNS Network Service | Controls the ability to create and configure DNS services for use in profiles | No | Yes | Yes | ||
| Read DNS Network Service | |||||||
| Update DNS Network Service | |||||||
| Delete DNS Network Service | |||||||
| Private Network Names | Create Private Network Name Network Service | Grants ability to manage Private Network Name with Network Services | No | Yes | Yes | ||
| Read Private Network Name Network Service | |||||||
| Update Private Network Name Network Service | |||||||
| Delete Private Network Name Network Service | |||||||
| Authentication Services | Create Authentication Service | Controls the creation and configuration of hosted 802.1x service providing LAN-side user authentication | No | Yes | Yes | ||
| Read Authentication Service | |||||||
| Update Authentication Service | |||||||
| Delete Authentication Service | |||||||
| TACACS Services | Create Network Service | Grants ability to view and manage services with the Network Services configuration block | Yes | Yes | Yes | ||
| Read Network Service | No | No | |||||
| Update Network Service | Yes | Yes | |||||
| Delete Network Service | |||||||
| Create Customer Keys | Grants ability to view and manage enterprise security keys such as Edge administrator credentials and IPSEC keys | Yes | Yes | Yes | |||
| Read Customer Keys | |||||||
| Update Customer Keys | |||||||
| Delete Customer Keys | |||||||
| Manage Customer Keys | No | No | |||||
| Cloud Subscriptions | Create Cloud Subscription Service | Grants ability to view and manage the configuration of access to IAAS providers, such as Azure, AWS and Google Cloud | No | Yes | Yes | ||
| Read Cloud Subscription Service | |||||||
| Update Cloud Subscription Service | |||||||
| Delete Cloud Subscription Service | |||||||
| Alerts & Notifications | Read Customer Alert Notification | Grants ability to view and manage customer alert configuration | No | Yes | Yes | ||
| Create Customer Alert | Grants ability to view and manage customer alert configuration and generated alerts | Yes | No | No | |||
| Read Customer Alert | Yes | Yes | |||||
| Update Customer Alert | |||||||
| Delete Customer Alert | No | No | |||||
| Manage Customer Alert | |||||||
| SMS Alert | Update Customer SMS Alert | Grants ability to configure SMS alerts at the customer level | No | Yes | Yes | ||
| Customer | Update Enterprise | Grants ability to view and manage Customers, from the Partner or Operator level | Yes | Yes | Yes | ||
| Other Settings | Read User Agreement | Privilege granting access to configure the customer user agreement feature | Yes | No | No | ||
| Update User Agreement | |||||||
| Test & Troubleshoot | Read Diagnostics | Controls creation of and access to diagnostics bundles, both Edge and Gateway. Combine with Edge and Gateway privileges to control access to each type individually | Yes | Yes | Yes | ||
| Remote Diagnostics | Create Remote Diagnostics | Grants access to view and execute remote diagnostics | No | No | No | ||
| Read Remote Diagnostics | Yes | Yes | |||||
| Update Remote Diagnostics | No | No | |||||
| Delete Remote Diagnostics | |||||||
| Manage Remote Diagnostics | Yes | Yes | |||||
| Gateway | Remote Cloud Traffic Routing | No | Yes | Yes | |||
| Reset USB Modem | Remote Reset USB Modem | Grants ability to execute the Edge USB modem reset remote action | No | Yes | Yes | ||
| Scan for nearby Wi-Fi | Remote Scan for Wi-Fi Access Points | Grants ability to execute the Edge Wi-Fi scan remote action | No | Yes | Yes | ||
| VPN Test | Remote VPN Test | Grants ability to execute the Edge VPN test remote action | No | Yes | Yes | ||
| Remote Actions | Create Remote Actions | Grants access to view and execute remote actions | No | Yes | Yes | ||
| Read Remote Actions | |||||||
| Update Remote Actions | |||||||
| Delete Remote Actions | |||||||
| Select Edge > Shutdown button | Shutdown Edge | Grants ability to execute the Edge shutdown remote action | No | Yes | Yes | ||
| Select Edge > Deactivate button | Deactivate Edge | Grants ability to execute the deactivate Edge remote action | No | Yes | Yes | ||
| Diagnostic Bundles/Packet Capture | 404 resource not found page | Create Diagnostics | Controls creation of and access to diagnostics bundles, both Edge and Gateway. Combine with Edge and Gateway privileges to control access to each type individually | Yes | Yes | Yes | |
| Read Diagnostics | |||||||
| Update Diagnostics | |||||||
| Delete Diagnostics | |||||||
| Manage Diagnostics | No | No | |||||
| Request Diagnostic Bundle | Create Diagnostic Bundle | Grants ability to view and request Diagnostic bundles as part of remote diagnostics functionality | No | Yes | Yes | ||
| Diagnostic Bundles/Packet Capture | 404 resource not found page | Read Diagnostic Bundle | |||||
| Update Diagnostic Bundle | |||||||
| Delete Diagnostic Bundle | Delete Diagnostic Bundle | ||||||
| Request PCAP Bundle | Create PCAP Bundle | Grants ability to view and request PCAP bundles as part of remote diagnostics functionality | No | Yes | Yes | ||
| Diagnostic Bundles/Packet Capture | 404 resource not found page | Read PCAP Bundle | |||||
| Update PCAP Bundle | No | No | |||||
| Delete PCAP Bundle | Yes | Yes | |||||
| Diagnostic Bundles/Packet Capture | 404 resource not found page | Manage PCAP Bundle | |||||
| Download Diagnostic Bundle | Download Edge Diagnostics | Grants ability to download Edge Diagnostics | No | Yes | Yes | ||
| Administration | |||||||
| System Settings | Read Customer Delegation | Grants ability to view and manage the delegation of privileges from the customer to Partners or the Operator | Yes | Yes | Yes | ||
| General Information > | General Information | Read Customer General Information | Controls visibility and control of Customer General Information on the System Settings General Information page | No | Yes | Yes | |
| Update Customer General Information | |||||||
| Default Edge Authentication | Read Customer PKI | Grants ability to view and manage enterprise PKI settings | Yes | No | No | ||
| Update Customer PKI | |||||||
| Edge Configuration | Read Customer Edge Settings | Controls visibility and control of Customer Edge Settings on the System Settings General Information page | No | Yes | Yes | ||
| Update Customer Edge Settings | |||||||
| Privacy Settings | Read Customer Privacy Settings | Controls visibility and control of Customer Privacy Settings on the System Settings General Information page | No | Yes | Yes | ||
| Update Customer Privacy Settings | |||||||
| Privacy Settings > Enforce PCI | Update Customer User | Grants ability to view and manage Customer administrators | Yes | Yes | Yes | ||
| Contact Information | Read System Settings Contact Info | Controls visibility and control of System Settings Contact Info on the System Settings General Information page | No | Yes | Yes | ||
| Update System Settings Contact Info | |||||||
| Authentication | Create Customer Authentication | Grants ability to view and manage customer authentication mode, for example SSO, Radius or Native | Yes | Yes | Yes | ||
| Read Customer Authentication | |||||||
| Update Customer Authentication | |||||||
| Delete Customer Authentication | |||||||
| Manage Customer Authentication | |||||||
| API Tokens | Read Customer Token | Grants ability to view and manage authentication tokens at the Customer level | Yes | No | No | ||
| Update Customer Token | |||||||
| Administrators | Create Customer User | Grants ability to view and manage Customer administrators | Yes | Yes | Yes | ||
| Read Customer User | |||||||
| Update Customer User | |||||||
| Delete Customer User | |||||||
| Manage Customer User | No | No | |||||
| Select Enterprise User > | API Tokens | Create Customer Token | Grants ability to view and manage authentication tokens at the Customer level | Yes | No | No | |
| Read Customer Token | |||||||
| Update Customer Token | |||||||
| Delete Customer Token | |||||||
| Manage Customer Token | |||||||
| Service Permissions | Create Service Permissions Package | Grants access to manage Service Permissions packages | Yes | No | No | ||
| Read Service Permissions Package | |||||||
| Update Service Permissions Package | |||||||
| Delete Service Permissions Package | |||||||
| Manage Service Permissions Package | |||||||
| Edge Licensing | Create License | Grants ability to view and manage Edge licensing | Yes | No | No | ||
| Read License | Yes | Yes | |||||
| Update License | |||||||
| Delete License | No | No | |||||
| Manage License | |||||||
| VeloCloud Support Access Role | Create Customer Delegation | Grants ability to view and manage the delegation of privileges from the customer to Partners or the Operator | Yes | Yes | Yes | ||
| Read Customer Delegation | |||||||
| Update Customer Delegation | |||||||
| Delete Customer Delegation | |||||||
| Manage Customer Delegation | No | No |
When the corresponding user privilege is denied, the Orchestrator window displays the 404 resource not found error.
| Navigation Path in the Enterprise Portal | Name of the Tab | Name of the Privilege | Description |
|---|---|---|---|
| Overview | Assign Edge Profile | Grants ability to assign a Profile to Edges | |
| Firewall | Configure Edge Firewall Logging | Grants ability to configure Edge level firewall logging | |
| Firewall | Configure Profile Firewall Logging | Grants ability to configure Profile level firewall logging | |
| Deactivate Edge | Grants ability to reset the device configuration to its factory default state | ||
| Enforce PCI Compliance | Deny PCI Operations | Denies access to sensitive Customer data including PCAPs, etc. on the Edges and Gateways, for all users | |
| Download Edge Diagnostics | Grants ability to download Edge Diagnostics | ||
| s | Download Gateway Diagnostics | Grants ability to download Gateway Diagnostics | |
| Duplicate | Duplicate Customer Profile | Grants ability to edit duplicate customer level Profiles | |
| Segments drop-down menu | Edit Tab Segments | Grants ability to edit within the Segments tab | |
| Device | Enable HA Cluster | Grants ability to configure HA Clustering | |
| Device | Enable HA Active/Standby Pair | Grants ability to configure active/standby HA | |
| Device | Enable HA VRRP Pair | Grants ability to configure VRRP HA | |
| Clear ARP Cache | Remote Clear ARP Cache | Grants ability to clear the ARP cache for a given interface | |
| Cloud Traffic Routing (drop-down menu) | Remote Cloud Traffic Routing | Grants ability to route cloud traffic remotely | |
| DNS/DHCP Service Restart | Remote DNS/DHCP Restart | Grants ability to restart the DNS/DHCP service | |
| Flush Flows | Remote Flush Flows | Grants ability to flush the Flow table, causing user traffic to be re-classified | |
| Flush NAT | Remote Flush NAT | Grants ability to flush the NAT table | |
| LTE Switch SIM Slot
Note: This is for 610-LTE and 710 5G devices only.
|
Remote LTE Switch SIM Slot | Grants ability to activate the SIM Switchover feature. After the test is successful, you can check the status from Monitor > Edges > Overview tab | |
| List Paths | Remote List Paths | Grants ability to view the list of active paths between local WAN links and each peer | |
| List current IKE Child SAs | Remote List current IKE Child SAs | Grants ability to use filters to view the exact Child SAs you want to see | |
| List current IKE SAs | Remote List Current IKE SAs | Grants ability to use filters to view the exact SAs you want to see | |
| MIBs for Edge | Remote MIBS for Edge | Grants ability to dump Edge MIBs | |
| NAT Table Dump | Remote NAT Table Dump | Grants ability to view the contents of the NAT table | |
| Remote Rebalance Hub Cluster | Grants ability to either redistribute Spokes in Hub Cluster or redistribute Spokes excluding this Hub | ||
| Remote Reset SFP Firmware Configuration | Grants ability to reset the SFP Firmware Configuration | ||
| Reset USB Modem | Remote Reset USB Modem | Grants ability to execute the Edge USB modem reset remote action | |
| Scan for Wi-Fi Access Points | Remote Scan for Wi-Fi Access Points | Grants ability to scan the Wi-Fi functionality for the VeloCloud Edge | |
| System Information | Remote System Information | Grants ability to view system information such as system load, recent WAN stability statistics, monitoring services | |
| VPN Test | Remote VPN Test | Grants ability to execute the Edge VPN test remote action | |
| WAN Link Bandwidth Test | Remote WAN link Bandwidth Test | Grants ability to re-test the bandwidth of a WAN link | |
| Shutdown Edge | Grants ability to execute the Edge shutdown remote action | ||
| Update Customer SMS Alert | Grants ability to configure SMS alerts at the customer level | ||
| Top Sources | View Edge Sources | Grants ability to view Monitor Edge Sources tab | |
| Firewall Logging | View Firewall Logs | Grants ability to view collected firewall logs | |
| Top Sources | View Flow Stats | Grants ability to view collected flow statistics | |
| Firewall Logs | View Profile Firewall Logging | Grants ability to view the details of firewall logs originating from Arista VeloCloud Edges | |
| Firewall | View Stateful Firewall | Grants ability to view collected flow statistics | |
| View Syslog Forwarding | Grants ability to view logs that are forwarded to a configured syslog collector | ||
| Gateways | View Tab Gateway List | Grants ability to view the Gateway list tab | |
| Operator Profiles | View Tab Operator Profile | Grants ability to view and configure settings within the Operator Profile menu tab | |
| Top Sources | View User Identifiable Flow Stats | Grants ability to view potentially user identifiable flow source attributes |
Authentication
The Authentication feature allows you to set the authentication mode for an Enterprise user and view the existing API tokens.
To access the Authentication tab:
Configure Azure Active Directory for Single Sign On
Ensure you have an Azure AD account to sign in.
To set up an OpenID Connect (OIDC)-based application in Microsoft Azure Active Directory (Azure AD) for Single Sign On (SSO), perform the following steps.
Configure Okta for Single Sign On
Ensure you have an Okta account to sign in.
To support OpenID Connect (OIDC)-based Single Sign On (SSO) from Okta, you must first set up an application in Okta. To set up an OIDC-based application in Okta for SSO, perform the steps on this procedure.
Configure OneLogin for Single Sign On
Ensure you have an OneLogin account to sign in.
To set up an OpenID Connect (OIDC)-based application in OneLogin for Single Sign On (SSO), perform the steps below:
Configure PingIdentity for Single Sign On
To set up an OpenID Connect (OIDC)-based application in PingIdentity for Single Sign On (SSO), perform the steps on this procedure.
Configure Single Sign On in the Orchestrator.





























