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Using SSO Login for Partner User

You can login to the VeloCloud Orchestrator with your local credentials or SSO, if set up at the Partner level. This section describes how to log in to VeloCloud Orchestrator using Single Sign On (SSO) as a Partner user.
  • Ensure you have configured the SSO authentication in VeloCloud Orchestrator.
  • Ensure you have set up roles, users, and OIDC application for the SSO in your preferred IDPs.

    For additional information, see Authentication.

  1. In a web browser, launch the Orchestrator application. as a Partner. The VeloCloud Cloud Orchestrator screen appears.
    Figure 1. Welcome Screen
  2. Select Sign In With Your Identity Provider.
    Figure 2. Signing into VeloCloud
  3. In the Enter your Organization Domain text box, enter the domain name used for the SSO configuration and select Sign In. The IDP configured for the SSO authenticates the user and redirects the user to the configured VeloCloud Cloud Orchestrator URL.
    Figure 3. Managing Customers
    Note: Once the users log in to the VeloCloud Cloud Orchestrator using the SSO, they are not allowed to login again as native users.
  • Manage and monitor Partner customers
  • Manage Partners and Partner settings
  • Configure User Account details
  • Manage Gateway pools and Gateways
Additionally, in the VeloCloud Cloud Orchestrator home page, you can access the following features from the Global Navigation bar:
  • The user can select the Question Mark icon located at the top right of the screen to access the Help page. The Help page displays links to quick start guide, product documentation, and knowledge base. Users can also view additional information such as version number, build number, cookie usage, and VeloCloud trademark.
    Figure 4. Displaying Help
  • The user can select the User icon located at the top right of the screen to access the My Account page. The My Account page allows users to configure basic user information, SSH keys, and API tokens. Users can also view the current user's role and the associated privileges.
    Figure 5. Displaying User Information
  • The In-product Contextual Help Panel with context-sensitive user assistance is supported in the SD-WAN service of the Enterprise Orchestrator UI and as well as for the Operator and Partner levels. User can access the In-product Contextual Help Panel by selecting the Support expand and collapse button available on the right side of the screen.

    The panel allows users across all levels to access helpful and important information such as Question-Based Lists (QBLs), Knowledge base links, Ask the Community link, how to file a support ticket, and other related documentation from within the Orchestrator UI page itself. This makes it easier for the user to learn our product without having to navigate to another site for guidance or contact the Support Team.

    Note: By default, the Support Panel is not available to all Customers. You can activate this feature for a Customer by navigating to the Global Settings > Customer Configuration > Additional Configuration > Global > Feature Access page. For additional information, see Configure Partner Customers.
    Figure 6. Displaying Feature Access