Field Notices


This page aggregates the Arista hardware and software product field notices. For further information on Arista’s hardware and software support policies, please see product documentation.

Field Notice 0069

March 7, 2023

This advisory is applicable to customers using CloudVision Cognitive Unified Edge (CV-CUE) on the Arista cloud. 

With the 2023.03.15.X CV-CUE UI cloud upgrade, scheduled for late Q1 or early Q2 2023, the UI will have a new and improved look and feel.

Field Notice 0068

February 7, 2023

This advisory is applicable only to customers using on-premises Wireless Manager.

From CloudVision Cognitive Unified Edge (CV-CUE) release 14.0 onwards, on-premises Wireless Manager (WM) deployments need to use a 3-node CVP cluster that brings increased scalability, improved performance and new features. Customers using an on-premises WM server will need to migrate to a 3-node CloudVision (CVP) cluster with WM as a container.

Field Notice 0067

December 13, 2022

Arista is making a packaging change in an effort to align with our goal to reach use of 100% recyclable packaging material.

Field Notice 0066

December 5, 2022

Arista Wi-Fi Integration with WLAN Controllers

This advisory is applicable only to customers using Arista WIPS overlay on Cisco or Aruba controller-based Wi-Fi networks.

Field Notice 0065

Deferral of EOS releases

October 31, 2022

EOS releases 4.29.0F and have been deferred for all supported platforms due to software defects 737018 and 740726 respectively.

Field Notice 0064

September 5, 2022

Note: This advisory applies only to Arista APs running in WIPS-only mode.

Arista WIPS sensors (i.e. Arista APs in WIPS-only mode) running on firmware versions 11.x or 12.x were observed to be broadcasting an SSID even when no SSIDs were configured on these devices. This could lead to these APs being classified as Rogue.

Field Notice 0063

February 26, 2024

Arista CCS-720XP and CCS-722XPM systems with PWR-1021-AC-RED require a new minimum version of EOS to support the latest power supply hardware versions. Systems and spares received as replacement via RMA may also require the new minimum version of EOS and should not be downgraded to earlier versions of EOS.

Field Notice 0062

April 13, 2022

Arista recommends customers with affected platforms not upgrade to EOS 4.27.1F,, 4.27.2F, or 4.27.3F due to a bug potentially impacting the upgrade process.

Field Notice 0061

March 4, 2022

Some CCS-720XP-48ZC2 and CCS-720XP-24ZY4 were manufactured with a mix of square and triangle shaped LED connectors.

Field Notice 0060

February 24, 2022

Notification about deprecating the Wireless Manager UI with release 12.0