This page aggregates the Arista hardware and software product field notices. For further information on Arista’s hardware and software support policies, please see product documentation.
December 13, 2022
Arista is making a packaging change in an effort to align with our goal to reach use of 100% recyclable packaging material.
December 5, 2022
Arista Wi-Fi Integration with WLAN Controllers
This advisory is applicable only to customers using Arista WIPS overlay on Cisco or Aruba controller-based Wi-Fi networks.
Deferral of EOS releases
October 31, 2022
EOS releases 4.29.0F and 220.127.116.11F have been deferred for all supported platforms due to software defects 737018 and 740726 respectively.
September 5, 2022
Note: This advisory applies only to Arista APs running in WIPS-only mode.
Arista WIPS sensors (i.e. Arista APs in WIPS-only mode) running on firmware versions 11.x or 12.x were observed to be broadcasting an SSID even when no SSIDs were configured on these devices. This could lead to these APs being classified as Rogue.
May 12, 2022
Arista CCS-720XP and CCS-722XPM systems with PWR-1021-AC-RED require a new minimum version of EOS to support the latest power supply hardware versions. Systems and spares received as replacement via RMA may also require the new minimum version of EOS and should not be downgraded to earlier versions of EOS.
April 13, 2022
Arista recommends customers with affected platforms not upgrade to EOS 4.27.1F, 18.104.22.168F, 4.27.2F, or 4.27.3F due to a bug potentially impacting the upgrade process.
March 4, 2022
Some CCS-720XP-48ZC2 and CCS-720XP-24ZY4 were manufactured with a mix of square and triangle shaped LED connectors.
February 24, 2022
Notification about deprecating the Wireless Manager UI with release 12.0
January 24, 2022
Notification for CloudEOS Router and vEOS Router in Azure: issue with potential serial number change after a system reboot
December 10, 2021
Notification for on-premises Wireless Manager (WM) only: issue with WM upgrades via the WM UI