Subprocessor List

The following is a list of subprocessors who may process information regarding non-Arista individuals, depending on their relationship to the company. In many cases, many of these may not apply to you/your employees/your end customers.

Third Party Subprocessor Purpose of Processing Categories of Individuals Categories of Personal Data
Arista Cloud Services Operations
Amazon AWS Cloud Services Platform Customer Employees / Customer End Users Names / Business Contact Information
Device Information
Location / Tracking Data
Usage Stats and History
All dependent on Customer Settings
Google Cloud Platform Cloud Services Platform Cloud Services Platform / Customer Authentication Names / Business Contact Information
Device Information
Location / Tracking Data
All dependent on Customer Settings
Microsoft Customer Authentication Customer Employees Names / Login Information
Twilio SendGrid Email Messaging Customer Employees Names/ Business Contact Information
 
General Business Operations
8x8 Phone / Voicemail Provider Callers Names / Contact Information
Information submitted on call/voicemail
ACCELQ Internal Business Process Management Customer Employees / Prospective Customer Employees Names / Business Contact Information
Atlassian Engineering Productivity Customer Employees Names / Business Contact Information
Amazon AWS Support Services Customer Employees / Customer End Users Names / Business Contact Information
Device Information
Location / Tracking Data
Usage Stats and History
Dependent on Customer Support Ticketing
Box.com Document Storage Customer Employees Generally Names / Business Contact Information
Other supplied data
Coveo Case Management / Customer Support Customers / Potential Customers Contact Name
Email associated with support cases and forums Tangential information in case records
DocuSign E-sign Provider Customer Employees / Partner Employees Names / Business Contact Information
Druva Data Backup All All
Egnyte Document Storage Customer Employees
Partner Employees
Names / Business Contact Information
FreshService Service / Support Ticketing Customer Employees / Contractors Names / Business Contact Information
Google Cloud Platform Support Services Customer Employees / Customer End Users Names / Business Contact Information
Device Information
Location / Tracking Data
Usage Stats and History
Dependent on Customer Support Ticketing
GreatHorn Email / Spam processing Customer Employees
Potential Customers / Leads
Prospective Employees
Names / Business Contact Information
Gsuite / Google Email / Calendar Customer Employees
Potential Customers / Leads
Prospective Employees
Names / Business Contact Information
Hubspot Sales / Marketing Platform Website Users / Customers / Potential Customers Names / Business Contact Information
Website Usage Information
Device Information and Addresses (IP Address or similar)
Iron Mountain Archived Storage Any from the other entries in this list Any from the other entries in this list
Kantata and RTM Consulting Temp. for implementation, Professional Services Management Customer Employees Business Contact Information
LinkedIn Sales / Marketing Customer Employees / Potential Customer Employees Names / Business Contact Information
Logikcull Legal Services Processing Any Referenced in this table Any Referenced in this table
Netsuite / Oracle Sales / Order Management Customer Employees / Contractors Names / Business Contact Information
OneLogin Portal / Service Access Customer Employees with portal access Names / Business Contact Information
Device IP Information
Printfection Sales / Marketing Customer Employees / Potential Customer Employees Names and Contact Information
Salesforce Sales lead / Customer Management / Service and Support ticketing Customer Employees / Prospective Customer Employees Names / Business Contact Information
Slack Internal and Support Communication Customer Employees Names / Business Contact Information
SurveySparrow Service / Support Feedback Customer Employees Names / Contact Information
Login Information
Location Information
Device Information
Survey Data / Feedback that may relate to the respondent or to Arista Employees
Webroot Product Operation (Untangle and Velocloud) Customers / End Users Device Information
Web Usage Information
Zoom Phone / Voicemail Provider Callers Names / Contact Information
Information submitted on call/voicemail
 
Recruiting
Google Cloud Platform Recruiting Platform Prospective Employees Names / Contact Information
Work History
Possible Sensitive data including immigration and work / visa status
HireRight Background Check Provider Prospective Employees Names / Business Contact Information
Financial Information
Criminal Background Information
Citizenship / Work Status
Linkedin Resume Collection Prospective Employees Names / Business Contact Information Work History
SmartRecruiters Recruiting Prospective Employees Names / Business Contact Information
Work History
Citizenship / Work Status
ZenDesk HR Ticketing System Prospective Employees
Third Party Data Subjects
Names / Contact Information
 
Website Usage
Coveo Website Search Website Users / Customers / Potential Customers Contact Names associated with community forum and blog posts
Google Analytics Website Optimization Website Users / Customers / Potential Customers Website Usage Information
Device Information and Addresses (IP Address or similar)
Q4 Website Optimization Website Users / Stockholders / Potential Stockholders Website Usage Information
Device Information and Addresses (IP Address or similar)
 
Specific to Untangle Operations
Bitdefender Product Operation Customers / End Users Device Information
Fullstory Customer Support Customers / End Users Names / Contact Information
Product Usage History
Mailshell Product Operation Customers / End Users Device Information
Web Usage Information
Postmark Customer Support Customers / End Users Names / Contact Information
Zuora Online Product Sales Customers Names / Contact Information
Purchasing Information
 
Specific to Velocloud Operations
Auth0, Inc. / Okta Customer Authentication Customer Employees Names / Login Information
DigiCert, Inc. Certificate Management Customer Employees / Customer End Users Device Information
Location Data
Equinix, LLC Infrastructure Services Customer Employees / Customer End Users Names / Business Contact Information
Device Information
Kentik Network Monitoring Customer Employees / Customer End Users Gateway Traffic
Device Information
Microsoft (Azure) Cloud Services Platform Customer Employees / Customer End Users Names / Business Contact Information
Device Information
Location / Tracking Data
Usage Stats and History
All dependent on Customer Settings
Pendo.io, Inc. Service support and improvement Customer Employees Device Data
Online Activity Data
Communications Data
Location Information
Penta Consulting Customer Support Customer Employees Business Contact Information
Sentry Performance Monitoring Customer Employees / Customer End Users IP Address
Email address and other types of identifiable data configured by Customer

This list was last updated on July 01, 2025.