Field Notices


This page aggregates the Arista hardware and software product field notices. For further information on Arista’s hardware and software support policies, please see product documentation.

Field Notice 0073

July 25, 2023

It has been identified that with a wide variety of physical tolerances there are occasions where an optic or cable is difficult to remove from a switch. A new optic extraction tool is now available to assist with QSFP, QSFP-DD and OSFP removal and prevent damage to the switch port in cases where an optic is difficult to extract.

Field Notice 0072

May 10, 2023

In very rare circumstances some models of the DCS-7280SR3-48YC8 and DCS-7280SR3K-48YC8 may exhibit buffer memory related errors. This is caused by a misprogramming of the power profile in the voltage regulator. The incorrect power profile may result in HBM CRC errors and packet drops. The problem is corrected by a new version of the voltage regulator programming delivered through an EOS SWIX.

Field Notice 0071

March 7, 2023

DANZ Monitoring Fabric (DMF) Notification: PCIe firmware upgrade for Dell S5232F-ON and Dell S5248F-ON switches running DMF versions 7.0.x and higher.

Field Notice 0070

June 2, 2023

Converged Cloud Fabric (CCF) Notification: PCIe firmware upgrade for Dell S5232F-ON and Dell S5248F-ON switches running CCF versions 5.0.x and higher.

Field Notice 0069

March 7, 2023

This advisory is applicable to customers using CloudVision Cognitive Unified Edge (CV-CUE) on the Arista cloud. 

With the 2023.03.15.X CV-CUE UI cloud upgrade, scheduled for late Q1 or early Q2 2023, the UI will have a new and improved look and feel.

Field Notice 0068

February 7, 2023

This advisory is applicable only to customers using on-premises Wireless Manager.

From CloudVision Cognitive Unified Edge (CV-CUE) release 14.0 onwards, on-premises Wireless Manager (WM) deployments need to use a 3-node CVP cluster that brings increased scalability, improved performance and new features. Customers using an on-premises WM server will need to migrate to a 3-node CloudVision (CVP) cluster with WM as a container.

Field Notice 0067

December 13, 2022

Arista is making a packaging change in an effort to align with our goal to reach use of 100% recyclable packaging material.

Field Notice 0066

December 5, 2022

Arista Wi-Fi Integration with WLAN Controllers

This advisory is applicable only to customers using Arista WIPS overlay on Cisco or Aruba controller-based Wi-Fi networks.

Field Notice 0065

Deferral of EOS releases

October 31, 2022

EOS releases 4.29.0F and have been deferred for all supported platforms due to software defects 737018 and 740726 respectively.

Field Notice 0064

September 5, 2022

Note: This advisory applies only to Arista APs running in WIPS-only mode.

Arista WIPS sensors (i.e. Arista APs in WIPS-only mode) running on firmware versions 11.x or 12.x were observed to be broadcasting an SSID even when no SSIDs were configured on these devices. This could lead to these APs being classified as Rogue.