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Monitor Partner Customers

As a Partner Administrator, you can monitor the status of your Customers along with the Edges connected to the Customers.
  1. Login to the Orchestrator as a Partner. In the Partner portal, select Monitor Partner Customers. The Customers page appears.
    Figure 1. Monitor Partner Customers
  2. The Customers page displays the Edges for all customers managed by this Partner as follows:
    Total Customers:
    • Customers managed by the Partner.
    • Number of Edges that are DOWN, DEGRADED, CONNECTED, and UNACTIVATED. Select the number to view the corresponding Customer details in the bottom panel.
    • In the bottom panel, select the link to the Customer name to navigate to the Enterprise portal, where you can view and configure settings corresponding to the selected customer. For additional information, see the VeloCloud SD-WAN Administration Guide.
    Total Edges:
    • Edges associated with the Customers.
    • Number of Edges that are DOWN, DEGRADED, CONNECTED, and UNACTIVATED. Select the number to view the corresponding details of the Edges in the bottom panel.
    • In the bottom panel, select the number of Edges link, to view the details of each Edge. Select the link to the Edge name to view additional details corresponding to the selected Edge. For additional information, see the VeloCloud SD-WAN Administration Guide.
    Note: The option for Auto Refresh is not available. You can refresh the Window manually to view the current data.